Sr. Product Manager, Payments

Posted 2 Days Ago
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Los Angeles, CA, USA
In-Office
180K-200K Annually
Senior level
Automotive • eCommerce • Fintech
The Role
Lead ownership of Plug's payment rails and financial throughput. Define orchestration and treasury requirements, ensure correct high-value transaction accounting and reconciliation, build KYC/KYB onboarding, mitigate fraud, and partner with engineering, finance, operations, and data to scale reliable payments.
Summary Generated by Built In

Job Title: Sr. Product Manager, Payments

Team: Product

Location: Onsite - Santa Monica, CA

Employment Type: Full-time, Salaried, Exempt

Reports To: SVP of Product & Technology

About Plug

Plug is an automotive fintech startup building the marketplace for electric vehicles. Consumers, dealers, and commercial partners trade in, sell, and auction used EVs through a platform built exclusively for electric, with nothing adapted from legacy automotive.

Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Franchise and independent dealers across the United States bid in real time on inventory sourced directly from these consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory.

Founded in 2023 and led by former Tesla executives, Plug has facilitated $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. We're building the most AI-native startup team in Los Angeles, full of operators, engineers, and ML researchers laying the transaction rails for the used EV market's exponential growth.

Why Plug
  • You'll own a piece of the biggest infrastructure opportunity in automotive.

  • You'll work on a platform built exclusively for EVs, with nothing adapted from legacy automotive.

  • You'll be part of an AI-native company. We're rethinking how work gets done at a fundamental level.

  • You'll work directly with operators who have scaled multi-billion dollar businesses in automotive, EV, and marketplaces.

  • You'll have real ownership, high autonomy, and a direct line to company outcomes.

The Opportunity

We are looking for a Sr. Product Manager, Payments to own the payment rails and financial throughput that power Plug. Our cash-flow conversion cycle is a core strategic asset. The payment infrastructure has to match that speed. Transactions run primarily over ACH and average roughly $25,000, so correctness and reconciliation at high dollar value matter more than payment volume. You will report to the SVP of Product and Technology, with the VP Finance as your primary internal stakeholder.

This is a senior individual contributor role. You will work in close partnership with engineering, jointly owning Plug's payment rails. You will operate with high autonomy and a direct line to company outcomes.

You will be stepping into a small, talented team with real momentum and a platform built exclusively for EVs. The financial infrastructure is yours to build right.

What You’ll Do
  • Define requirements for the payment rails upgrade (orchestration and treasury platforms).

  • Own the financial logic of every transaction, including positive and negative equity, title handling by state, consignment flows, and fee management, with clean accounting throughout.

  • Own the KYC/KYB onboarding experience, mitigating fraud risk.

  • Build reliable financial throughput that the finance team can trust and that scales with transaction volume.

  • Partner closely with engineering on backend systems, translating complex financial requirements into clear specifications and a clean user experience.

  • Partner with finance, operations and data teams to ensure every transaction is accounted for correctly and the cash-flow conversion cycle is fully supported.

What You’ll Bring
  • 5+ years in product management, with experience at fintech or neobank-style companies where you implemented financial or payments platforms.

  • Fluency with concepts such as FBO accounts and money transmitter licenses.

  • A highly quantitative way of thinking, paired with the ability to translate complex financial logic into a clean user experience.

  • Comfortable partnering deeply with engineering on backend systems without needing to own infrastructure decisions yourself.

  • Hands-on, shipped experience building with AI tools. As part of the process, we will ask you to show us something you have built.

  • Builder mentality: you act, you do not just plan, and you thrive in an environment where roles are fluid and the lines between product, engineering, and design are blurring.

  • Strong communication skills, able to write clearly and work across finance, operations, and engineering.

  • Authorized to work in the US for any employer.

  • Prior experience in automotive, EV, marketplace, or automotive finance is a plus.

Compensation and Benefits

Annual salary: $180,000 to $200,000

Salary ranges reflect independent, third-party benchmarking against national compensation data. Where an individual's actual offer falls within that range depends on a combination of factors, including relevant experience, specialized skills, training and qualifications, current business needs, and prevailing market conditions. Ranges are reviewed periodically and may be adjusted to reflect changing market conditions.

Benefits:

  • Health, vision, and dental insurance

  • Daily lunch stipend

  • Eligibility for equity/stock options, based on role and performance

  • Opportunities for growth and development

This full-time position is based in Sawtelle (between Santa Monica and West Los Angeles) and is an in-person role. We welcome candidates from all locations to apply, provided they are willing to relocate for the role. Relocation assistance will not be provided for successful candidates. Sponsorship not available at this time.

Acknowledgments

Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diverse teams build better products - full stop.

Skills Required

  • 5+ years in product management, with fintech or neobank payments/platform experience
  • Fluency with FBO accounts and money transmitter licenses
  • Experience designing KYC/KYB onboarding and fraud mitigation flows
  • Ability to translate complex financial logic into clear user experiences
  • Comfort partnering closely with engineering on backend payment systems
  • Hands-on, shipped experience building with AI tools (must show work)
  • Builder mentality; adaptable in fluid startup roles
  • Strong written and verbal communication across finance, operations, and engineering
  • Authorized to work in the US for any employer (no sponsorship)
  • Prior experience in automotive, EV, marketplace, or automotive finance
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The Company
51 Employees
Year Founded: 2023

What We Do

Plug is an automotive fintech startup operating an online marketplace dedicated to used electric vehicles. Its platform enables consumers, dealers, and commercial partners to sell, trade, and auction EVs, while providing instant data-driven valuations, battery-health analysis, payment, pickup, and title-transfer services. Dealers bid in real time on inventory, giving sellers a fast exit and creating a specialized wholesale EV sourcing channel.

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