Sr. Product Manager -Onboarding (Identity)

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

Job Summary:

As a Sr Product Manager you will be charged with designing, building and maintaining a suite of B2B and B2C growth loops in the early experiences– from progressive onboarding to prefill – shaping customers’ impressions of our product during their critical months. You will work closely in a fast paced and highly fluid environment with engineers, data scientists, designers, and stakeholders throughout the company to ideate, create, iteratively launch inclusive identity experiences and learn, before taking the market by storm.
What You’ll Do: 

• You will identify and drive consumer onboarding at scale, making complex ecosystems simple, easy to integrate and enabling teams to push the boundaries of what’s possible

• Define the OKRs and identify levers to drive the key metric for visualizing fraud and identifying 100% of real identities across the Socure network.

• Lead a cross-functional team of data science, engineering, design, growth, and marketing. You'll guide product definition, strategy, and long-term vision for inclusive onboarding. The expectation is to reduce product development cycles by 20% through enhanced collaboration and streamlined processes, aligning with our growth objectives.

• Run quantitative and qualitative user research, usability studies, and data-driven experiments to inform product direction. Target at least 30 customers or datasets of 10M+ for initial usability studies to ensure comprehensive user engagement and gather valuable qualitative insights.

• Identify and implement solutions for customer challenges, needs, expectations, and desires

• Articulate complex subject matter in compelling easy-to-understand terms

• Take ownership for the success of the team and the products within the suite

• Influence executive leadership on product strategy and roadmap to achieve business outcomes

• Be a subject matter expert on the product suite to accelerate and/or unblock customer implementations.

What You’ll Bring:

• 5+ Years in High Growth Product Management

• You have built onboarding and customer acquisition systems at scale, understanding how to integrate existing design systems into solutions that will scale development for internal and external users

• You’ve served as a growth product manager or similar role in hyper-growth organizations

• Solid theoretical and practical understanding of the Customer Identification Program (CIP) and similar regulations, and knowing how those principles extend beyond finance

• An AI Automation and builder-first mentality, with practical examples of how and when best to leverage your technical counterparts
   

Technical: 

• Strong understanding of technology; working well with engineers

• Light process to deliver results; exceptional communication

• Creativity and the ability to generate lots of ideas that matter

• A strong understanding of business models, pricing, and how to deliver shareholder value

• Practical experience packaging & positioning ideas in ways that uniquely appeal to stakeholders across verticals

• Enthusiasm for minimalism design and elegance through simplicity

• Proven ability to deliver business and consumer insights via focus groups, usability, surveys, behavioral data, and most important, A/B testing of hypotheses and disconfirming initial beliefs
   

Functional Leadership:

• Conceptually sound vision, omni-directional influence, and persuasive storytelling

• Experience managing, organizing, developing and scaling teams & organizations.

• Consistent ability to develop growth loops in delightful, hard-to-copy, profitable ways.

• Results-driven, proactive, and not overly prescriptive in process.

• Understand how to leverage culture as the foundation for light-process and to build world-class organizations.

• Great judgment about people, product and the business.
   

What You’ll Get:

• Remote first work environments with remote office stipends via DeskPass to change up your scenery if you enjoy the hybrid work environment

• Unlimited paid time off with mandatory minimums

• Deeply discounted health, vision and dental benefits

• Company-wide off-sites (last one was in Vegas)

• MacBook Pro delivered to your door

• Recurring monthly stipend for home office supplies like a monitor, lamp etc.

• Annual education stipends to satisfy your curiosity

• Monthly health and wellness stipend for your hydrow, peloton or gym memberships

• 401k match

• Generous comp packages in cash and equity
  Salary Disclosure:

  Base Salary range: $140,000 - $180,000

  This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. 

  Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

• Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

• Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

• Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

• Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

• Archives & Press Releases: https://learn.socure.com/about/press-release