Sr Product Manager, Marketing Web Platform

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

150,000 businesses and millions of people use 1Password to protect their most important information. We’re a kind, curious, and customer-focused team on a mission to build the world's most-loved password manager and give people more control over their data.

In this role as the Senior Product Manager, Marketing Web Platform, you will own a web platform product and be responsible for its success with the adoption of our new CMS, the usability of the CMS authoring and experimentation product experience, and improving all aspects of platform stability, quality, data instrumentation, performance, and functionality. You have extensive experience managing a CMS as a product and work alongside Engineering, Data Engineering, Analytics, and Marketing to ensure that the web and data foundation and underlying web services for Marketing websites meet the needs of our scaling business. Product Managers play a highly visible role in the company. They must excel at prioritization, collaboration, and communication while holding themselves and others accountable for measuring quality and business results.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 7 years of relevant experience owning a web platform product and being responsible for its success with CMS authoring and experimentation product experience.
• Experience with Contentful CMS required; Contentful Certification preferred.
• Knowledge of web data infrastructure such as server-side tag manager and a basic knowledge of databases.
• Working knowledge of 1st party and 3rd party APIs (e.g. Marketo, Drift, 6Sense, Unleash). Must have an understanding of basic systems architecture to help scale functionality and increase our capabilities for our CMS and MarTech stack.
• Fundamental knowledge of marketing best practices and technologies.
• Track record of driving business impact through shipping and improving owned product(s).
• Knowledge of A/B testing, experimentation tooling, quantitative data fundamentals, and web reporting.
• Experience partnering effectively with engineering, data engineering, analytics, and marketing teams.
• Ability to inspire and bring together different teams and stakeholders to drive forward the product vision and execution, solve problems, and remove roadblocks.
• Excellent verbal and written communication skills that scales from technical to non-technical. 
• Ability to prioritize tasks and use data - both qualitative and quantitative - to drive decision-making.
• Demonstrate a growth mindset. Navigate situations with flexibility, curiosity and a positive attitude. 

What you can expect:

• Articulate a clear and compelling Marketing Web Platform & CMS strategy in conjunction with the Director, Digital Web Experience.
• Contribute to, and help drive, overall Marketing Web Platform & CMS product strategy and the relative priority of the features you own on the roadmap.
• Gather input and needs from internal business stakeholders including Marketing, Analytics, and others; synthesize requirements to build new platform capabilities, features, and enhancements that support modern, interactive, contextual, and internationalized journeys.
• Own a 12+ month Marketing Web Platform and CMS roadmap that helps us build more capabilities, improve the CMS authoring user interface, and evaluate satellite web properties to migrate over to our web platform, all with an eye towards moving more quickly and scaling revenue growth.
• Work with engineering teams to align on trade-offs, delivering scalable solutions that meet current needs and consider future growth.
• Manage the end-to-end digital development lifecycle as the product owner on a scrum team; manage the backlog for the Marketing Web Platform and CMS, draft Product Requirements Documents reviewed by the Digital Web Experience Director, create tickets for Engineering, plan sprints, communicate progress against the backlog and bulldoze impediments to get the work done.
• Define CMS workflows, manage CMS access levels, and document how to use the CMS to drive adoption and enable greater web operational speed.

What's in it for you:

• 1Password is on a mission to make the internet a more secure place – you get to be a key part of reaching and educating a wider audience
• Be a part of a team to plan and develop new, creative ideas to support our customers understanding of the importance of security and privacy

USA-based roles only: The annual base salary for this role is between $146,000 USD and $198,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $136,000 CAD and $184,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

 Growth and future 

> 📈 Employee stock option program for all full-time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.