Sr. Product Manager, Custom Media & Strategic Reagents

Posted 20 Days Ago
Be an Early Applicant
6 Locations
In-Office
130K-173K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Lead strategic and operational management of custom media and custom solutions, and own strategic reagent portfolios. Drive pricing strategy, forecasting, P&L and lifecycle management. Partner cross-functionally with commercial, operations, supply chain, finance, regulatory, and manufacturing to ensure supply continuity, customer success, process improvements, and operational enablement for growth.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day. We provide our teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges.

DESCRIPTION

In this Sr. Product Manager role, you will lead strategic and operational management of the Custom Media and Custom Solutions business, while also maintaining product line ownership for strategic reagent portfolios. This role supports a highly cross-functional, rapidly scaling area of the business that is critical to growth across the business unit.

The successful candidate will lead custom media initiatives spanning pricing strategy, operational enablement, business continuity, and customer support, while also driving portfolio performance, forecasting, and lifecycle management for strategic reagent portfolios. The role requires strong business acumen, cross-divisional influence, and the ability to drive execution across commercial, operations, PMO, finance, supply chain, regulatory, and manufacturing partners.

LOCATION:

This is an on-site office based role.

Key Responsibilities:

Custom Media Business Leadership

  • Lead day-to-day strategic and operational management of the custom media and custom solutions business, a key growth driver for the business unit
  • Own and evolve business processes supporting custom media and related custom solution offerings
  • Serve as key escalation point for complex customer, pricing, operational, and supply-related issues
  • Partner closely with commercial teams, PMO, BPG, operations, supply chain, finance, regulatory, and divisional stakeholders to support business continuity and customer success
  • Lead pricing strategy, governance, and commercial support activities tied to strategic accounts, revenue objectives, and custom solution opportunities
  • Drive operational enablement initiatives, including development of pricing tools, scalable workflows, and process improvements supporting business growth
  • Lead or support PPI initiatives tied to customs operations, pricing workflows, and customer experience improvements
  • Develop customer-facing strategic account materials and support key commercial growth initiatives
  • Document and maintain key workflows, stakeholder alignment, escalation pathways, and continuity plans

Strategic Reagent Portfolio & P&L Ownership

  • Maintain product line ownership responsibilities for strategic reagent portfolios
  • Manage full product lifecycle activities including forecasting, pricing strategy, portfolio optimization, and profitability management
  • Maintain ownership of portfolio forecasting, pricing strategy, and business performance management
  • Drive portfolio growth and overall business performance through strategic and operational initiatives
  • Partner with commercial and marketing teams to support portfolio visibility, customer engagement, and go-to-market execution
  • Support supply continuity, risk management, product lifecycle decisions, and customer communications
  • Partner with finance teams on forecasting, business performance analysis, and portfolio planning
  • Represent the portfolio and business segment in cross-functional operational and process improvement initiatives
REQUIREMENTS

Fundamental Qualifications

  • Bachelor's degree in business, marketing, operations, life sciences, engineering, or related field required; MBA or advanced degree preferred
  • 8+ years of experience in product management, portfolio management, commercial operations, or business operations within life sciences, biotech, pharmaceuticals, health tech, or related industries
  • Demonstrated experience managing complex, cross-functional business initiatives and influencing across matrixed organizations
  • Strong commercial and financial acumen, including experience with pricing strategy, forecasting, and portfolio or P&L management
  • Proven ability to drive operational improvements, scalable processes, and business growth initiatives
  • Excellent communication, stakeholder management, and executive presentation skills
  • Strong analytical and problem-solving capabilities with the ability to manage ambiguity and competing priorities
  • Advanced proficiency in Microsoft Excel, PowerPoint, Power BI development
  • Strong understanding of data science fundamentals

Preferred Qualifications

  • Experience supporting made-to-order manufacturing in related industry, customized media or plastics, strategic reagents, or other complex configurable product businesses
  • Experience working across commercial, operations, supply chain, finance, and customer-facing project management organizations
  • Experience with process improvement, PPI, pricing analytics, or operational enablement initiatives
  • Familiarity with ERP & CRM systems, or related analytics and business systems
  • Experience supporting high-growth or operationally complex business segments

Key Success Factors

  • Ability to operate effectively in highly complex, fast-moving environments
  • Strong ownership mindset with ability to independently drive initiatives forward
  • Ability to balance strategic thinking with operational execution
  • Skilled at building alignment across diverse stakeholder groups
  • Strong customer orientation and business partnership approach
  • Problem-solving mindset

Compensation and Benefits

The salary range estimated for this position based in Wisconsin is $130,000.00–$173,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor's degree in business, marketing, operations, life sciences, engineering, or related field
  • 8+ years experience in product management, portfolio management, commercial operations, or business operations within life sciences, biotech, pharmaceuticals, or related industries
  • Demonstrated experience managing complex, cross-functional business initiatives and influencing across matrixed organizations
  • Experience with pricing strategy, forecasting, portfolio optimization, and P&L management
  • Proven ability to drive operational improvements, scalable processes, and business growth initiatives
  • Excellent communication, stakeholder management, and executive presentation skills
  • Strong analytical and problem-solving capabilities; ability to manage ambiguity and competing priorities
  • Advanced proficiency in Microsoft Excel, PowerPoint, and Power BI development
  • Strong understanding of data science fundamentals
  • Ability to work on-site in an office-based role
  • MBA or advanced degree
  • Experience supporting made-to-order manufacturing, customized media, or strategic reagents
  • Familiarity with ERP and CRM systems or related analytics/business systems
  • Experience with process improvement, PPI, pricing analytics, or operational enablement initiatives

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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