About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Title: Sr. Product Manager – Client360 (C360)
Job Description Summary:
Responsible for executing the strategy of the Client360 product portfolio as outlined by the Lead Product Manager, Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as evaluating industry trends, identifying opportunities, defining business capabilities, and driving the delivery of strategic outcomes. The Senior Product Manager will lead the strategy, roadmap, and execution of Client360 capabilities that enable a consistent, connected view of client information across Wealth Management platforms. Acts as a resource for direction, training and guidance for less experienced staff.
Major Duties:
Develop market insight by evaluating industry trends, client needs, and evolving advisor and partner workflows
Formulate strategy for the group by aligning cross functional teams, uncovering opportunities and determining life cycle states
Shape the value proposition, develop the business case and define the marketing mix model as part of the new product planning process
Lead in introducing new products to the market by securing regulatory approvals, publishing marketing material and conducting sales training
Assess industry movement and refine value based pricing post the launch of new product
Attend and present at industry events and publish in industry publications
Provide sales support including presenting at client and prospect meetings
Create strategies for cross-program coordination and go-to market rollouts
Carries out complex initiatives involving multiple disciplines and/or ambiguous issues
Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
Conducts post launch audits, tracks product success, analyses P&L, metrics, KPIs, and makes recommendations for improvements to promotional programs
Define and execute the product roadmap for Client360 capabilities, including client and household representations, relationship structures, ownership models, and related client data domains
Partner with Technology, Data, Operations, and business stakeholders to deliver scalable Client360 capabilities that improve data consistency, usability, and business outcomes
Drive alignment across platforms to reduce duplication, improve data quality, and enable a consistent representation of clients across Wealth Management
Identify and manage cross-team dependencies, integration points, and delivery risks across data, platform, and experience workstreams
Leverage qualitative and quantitative insights to prioritize enhancements, measure product success, and drive adoption of Client360 capabilities
Knowledge:
Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials
Knowledge of all products or business areas within an umbrella, mastery of 2-4+ and/or SME ability in 1+ and a strong understanding of client needs and how this impacts the product development agenda/roadmap
Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines
Program or project management experience is advantageous; planning, analysis, design and governance
Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment
Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff
Strong understanding of client data management, relationship structures, householding, data governance, and cross-platform product capabilities
Knowledge of enterprise data products, shared data models, integrations, and data-driven product development practices
Understanding of regulatory, compliance, operational, and risk considerations related to client data and Wealth Management platforms
Experience:
A College or University degree and/or relevant proven work experience is preferred.
Salary Range:
$114,500 - 194,700 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Excellent oral and written communication skills, including presentation construction and distilling complex subject matter
- Deep knowledge of product lines and strong understanding of client needs to shape product roadmaps
- Proven ability to build relationships, influence, and negotiate across multiple disciplines
- Knowledge of business strategy development and managing profitability/performance of major business segments
- Leadership and organizational skills to set goals, allocate resources, and develop staff
- Strong understanding of client data management, relationship structures, householding, and data governance
- Familiarity with enterprise data products, shared data models, integrations, and data-driven product development practices
- Understanding of regulatory, compliance, operational, and risk considerations related to client data and Wealth Management platforms
- Program or project management experience (planning, analysis, design, governance)
- College or University degree and/or relevant proven work experience
- Authorized to work in the U.S. without the need for employment-based visa sponsorship
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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