Sr Product Management Manager

Job Description SummaryThis Senior Product Management Manager role in the Asset Data and Systems team is responsible for driving asset ecosystem improvements on existing or new digital product that streamline business process and improve customer experience. Asset ecosystems includes customer relationship management (CRM), asset data management and customer portals. In this role it includes areas that support the identification and development of the product offerings for the business. Impacts quality, efficiency, and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has significant control/influence over commercial priorities. High levels of Commercial judgment are required to achieve outcomes required.

Job Description

Roles and Responsibilities:

• Accountability for functional, business, and broad company objectives. Integrate and develop processes that meet business needs across the organization, be involved in long-term planning, manage complex issues within functional area of expertise, and contribute to the overall business strategy.

• Developing specialized knowledge of latest commercial developments in own area and communication skills to influence others. Contributes towards strategy and policy development and ensure delivery within area of responsibility.

• Requires strong commercial awareness and is expected to development quantifiable business value strategy to deliver customer experience impact.

• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

• Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and can construct and provide recommendations.

• Has in-depth knowledge of best practices and how own area integrated with others; has working knowledge of competition and the factors that differentiate them in the market

• Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.

Minimum Requirements:

• Bachelors degree from an accredited college or university and 5+ years of strong product management experience (or a minimum high school diploma / GED with an additional 4+ years of strong product management experience).

Desired Characteristics:

• Previous experience with product lifecycle management.

• Airline & Aviation operations knowledge and airline/engine/aircraft data experience is beneficial.

• Established project management skills. Previous experience working in project management office. Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs.

• Established financial acumen.

• Strong oral and written communication skills.

• Strong collaboration and organization skills

• Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.