Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.
Role Description and Mission:
As a Senior Product Lead, Accident Management, you’ll take the reins of shaping the future of accident management products and services at Agero. In this key product leadership role, you'll collaborate with executives, product teams, client success teams, and strategic partners to craft innovative solutions that align with market trends and exceed client expectations.
You’ll spearhead the strategic vision, roadmap, and execution of Agero's accident management innovation portfolio — driving growth and solidifying Agero’s position as a market leader. With the opportunity to mentor junior product managers and lead cross-functional product launches, you’ll play an instrumental role in expanding our product offerings while ensuring operational excellence and client satisfaction.
Key Outcomes:
- Build the Product Roadmap: Own and execute the strategic product roadmap for accident management products. Align with cross-functional teams—engineering, design, client success, and business units — to create a product strategy that maximizes value, meets market needs, and delivers exceptional business outcomes.
- Innovate & Drive Product Excellence: Identify market opportunities to enhance Agero’s accident management products. Define and execute cutting-edge features and services, ensuring they meet both current and future client demands.
- Cross-Functional Collaboration: Build strong relationships with key stakeholders to drive product development from concept to market launch. Engage with internal teams and external partners to optimize product offerings and ensure alignment with broader business goals.
- Identify Market Opportunities: Use competitive analysis, industry trends, and client feedback to inform and evolve the product strategy. Stay ahead of market shifts and opportunities, ensuring Agero’s offerings are always innovative, relevant, and differentiated in the marketplace.
- Drive New Product Revenue: Partner with business leadership and sales teams to commercialize new product offerings. Define go-to-market strategies, ensuring a sharp focus on high-performing products to drive revenue growth.
- Become a Product Evangelist: Be the go-to subject matter expert for Agero’s accident management solutions. Champion the product internally and externally, ensuring all stakeholders — clients, partners, and colleagues — understand the unique value and strategic vision behind the product portfolio.
- Mentor & Inspire: Lead by example, mentoring less-experienced product managers and promoting a culture of continuous improvement, collaboration, and innovation. Help shape the future leaders of our product team.
Skills, Education and Experience:
- Education & Experience: Bachelor’s degree in Marketing, Business, Technology, or related field (MBA a plus). You have 8-10 years of experience in product management, with a solid track record of driving product strategy and execution in service-based or tech-driven industries (accident management experience is a plus).
- Strategic Mindset: You thrive on developing and executing long-term product strategies that align with both business goals and customer needs. You bring a sharp analytical mindset to identify market trends, competitive dynamics, and product gaps.
- Client-Centric Focus: You are passionate about delivering exceptional client experiences. You have a deep understanding of how to identify client pain points and the ability to translate those insights into compelling product features and improvements.
- Leadership & Collaboration: Proven ability to lead cross-functional teams and inspire collaboration across engineering, design, marketing, and sales. You excel in building relationships, aligning diverse groups, and driving toward common goals.
- Innovation & Problem Solving: You are driven by innovation and can think creatively to solve complex challenges. You stay ahead of market trends and use competitive intelligence to continuously push the envelope.
- Communication Skills: You’re an exceptional communicator, capable of presenting complex ideas clearly and persuasively to senior leadership, clients, and partners. You can lead high-stakes discussions with confidence and influence.
- Project Management Expertise: You have a proven ability to juggle multiple projects and initiatives, managing timelines, resources, and priorities with precision to ensure successful product launches.
Travel Requirements: Expect to travel up to 20% for client meetings, industry events, and internal coordination—connecting with the people who help shape our future.
Hiring In:
United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA; Canada: Province of Ontario
The anticipated closing date to submit applications for this role is October 10, 2025.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
What the Team is Saying
What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
