Overview
As part of our Business Management team, this position will represent customer and stakeholder interests by translating business needs into clearly defined and prioritized work. This position ensures alignment among strategic product objectives, customer requirements, and technical execution through effectively prioritizing product operations, collaborating cross-functionally, and managing a backlog. Through ongoing communication with leadership and delivery teams, you’ll help guide the consistent development and execution of high-value solutions.
Responsibilities
- Discover, prioritize, and communicate vital product operation plans and desired outcomes across teams while establishing clear expectations with stakeholders
- Represent customer and stakeholder interests by gathering input, assessing needs, and translating requirements into actionable work items for the IST division
- Own and manage the product enablement activities and backlog, ensuring prioritization reflects business value, user needs, and delivery objectives
- Partner with IST development and management teams to reinforce product vision and alignment with organizational objectives
- Provide timely responses to questions, and ensure relevant information is communicated to delivery teams to support effective and high-value execution
- Maintain regular communication with stakeholders, and senior leadership regarding priorities, impediments, progress, and delivery timelines
- Work closely with the IST Scrum Master to ensure priorities are clearly defined, actionable, and progressing as planned
- Coordinate with managers and team leads to identify appropriate resources for requirements gathering and user stories
- Maintain sufficient knowledge of system capabilities and developing technologies to assess technical feasibility and support informed decision-making on proposed work
Requirements
- 5+ years of experience in product ownership, product enablement, business management , or a related discipline
- Demonstrated success working across business stakeholders and technical teams
- Strong written and verbal communication skills
- Effective prioritization, and the ability to manage competing demands in a dynamic environment
- Experience with requirements gathering, agile delivery practices, user story development, backlog management and cross-functional collaboration is preferred
- Recognized thought leader with exceptional problem-solving abilities
- Bachelor’s degree in business, operations management, IT or related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Experience in software and/or SaaS product enablement
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- 5+ years of experience in product ownership, product enablement, business management, or related discipline
- Demonstrated success working across business stakeholders and technical teams
- Strong written and verbal communication skills
- Effective prioritization and ability to manage competing demands in a dynamic environment
- Experience with requirements gathering, agile delivery practices, user story development, backlog management and cross-functional collaboration
- Recognized thought leader with exceptional problem-solving abilities
- Bachelor's degree in business, operations management, IT or related field
- Experience in software and/or SaaS product enablement
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
