Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
At Plume, we are building a suite of smart home services with delightful end-to-end user experiences.
The humble and super talented team of designers at Plume sweat over making technology accessible, friendly, and delightful. Along the way, we ensure that working at Plume is a satisfying, memorable and learning experience for all.
The Senior Product Designer role requires you to employ a diverse set of techniques to discover, define and address latent user needs across the whole spectrum of the Plume customer journey.
What You’ll Do
- Join Plume Data Services, the exciting new team building cutting-edge analytics and AI services for the communications services provider (CSP) industry
- Lead the design activities and implementation of Plume’s SaaS data services platform for CSP users with focus on actionable insights, intelligent support, and network observability.
- Deliver complete end-to-end designs from concept to finalized, production-ready UI artifacts.
- Perform user research and user experience hypotheses testing
- Prototype with Figma or ProtoPie
- Develop and align a design strategy that best supports the product direction and strategy through cross functional collaboration with product managers, design managers and other business stakeholders
- Actively participate and collaborate in the development ceremonies and activities of the engineering team to steer the design development efforts for on-time and on-spec delivery
What You’ll Bring
- 10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services.designing for high quality web enterprise reporting and analytics products
- Excellent communicator — both within our design team, and with external stakeholders
- Curious, self-motivated, and collaborative.
- Believe in shipping on-time, on-spec.
- Great sense of aesthetic - visually current and forward-looking.
- People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you.
- Experience with major design frameworks such as design thinking.
- Required expertise in Figma and experience with Confluence and Jira.
- Required: link to the online portfolio of your prior work.
Total Compensation package would include: anticipated base compensation range of $141,000.00 - $166,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details.
An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Top Skills
What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
