Overview
Come join our UX/UI team where you will craft and validate designs for ArcGIS Map Viewer while helping shape front-end capabilities that support future Map Viewer experiences. These web-based tools allow users to create interactive maps, run spatial analysis, and uncover insights from location-based data. Whether someone is mapping traffic trends, climate risk, or election outcomes, Map Viewer is often their first touchpoint with Esri’s software. In this role you’ll collaborate closely with other designers and product development to help organizations connect people, locations, and data using interactive maps that drive positive change in the world.
Responsibilities
- Work with developers, product managers, and other cross-functional team members to design end-to-end mapping experiences using participatory and iterative design techniques
- Coordinate with stakeholders to identify requirements and specifications for the development of new and established features
- Develop personas, user journeys, information architecture diagrams, wireframes, visual design and prototypes
- Collaborate with SDK and engineering partners to shape front-end capabilities, including SDK-level enhancements that support future Map Viewer experiences.
- Identify enhancements to product designs by conducting user research (usability testing, surveys, customer interviews, and more) with prototypes and fully developed projects for the Map Viewer
- Work with leadership and stakeholders to suggest and implement improvements for team processes
- Develop and present technical holistic design solutions that address business, brand, and user requirements in the form of wireframes and prototypes
- Be a design leader, ensuring that others understand the value and effectiveness of user-centered design by staying up to date on product design technologies and trends
- Conduct peer reviews, gather usability feedback, and quality assess implementations of your designs and the designs of others
- Effectively communicate conceptual ideas, design rationale, and the specifics of user centered design process to developers, engineers, product managers and other cross-functional team members
Requirements
- 5+ years of experience with product design for enterprise SAAS, web-based applications, or similar experience
- Experience using Figma, Figma UI Kits, adhering to established pattern libraries and required frameworks
- Knowledge of or experience in localization or internationalization
- Experience with accessibility (WCAG 2.0/Section 508 Compliance) and a strong track record of collaborating with developers to address and resolve accessibility-related challenges
- Demonstrated self-ownership and initiative in exceeding responsibilities to drive impactful outcomes for the product and team
- Strong written and verbal communication skills
- Embrace a collaborative, data-driven approach with empathy, fostering effective teamwork through a focus on shared goals and mutual respect
- An online portfolio that demonstrates your design abilities, how you think, interaction design, and a strong understanding of client objectives across multiple shipped features and products
- Bachelor's degree in human factors, HCI, graphic design, or related field
Recommended Qualifications
- Master's degree in human factors, HCI, graphic design, or related field
- Experience conducting user research and usability testing across various methods (such as moderated sessions, A/B testing, surveys)
- Ability to lead design critiques, communicate rationale effectively, and mentor junior designers through constructive feedback
- Strong grasp of geospatial applications or map-based UI design (bonus if with tools like ArcGIS or similar GIS platforms)
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- 5+ years of product design experience for enterprise SaaS or web applications
- Experience using Figma and Figma UI Kits, adhering to pattern libraries
- Knowledge of or experience in localization/internationalization
- Experience with accessibility (WCAG 2.0/Section 508 Compliance) and collaborating with developers to resolve accessibility issues
- Demonstrated self-ownership and initiative to drive product and team outcomes
- Strong written and verbal communication skills
- Collaborative, data-driven approach with empathy and teamwork focus
- Online portfolio demonstrating design abilities, interaction design, and shipped features
- Bachelor's degree in human factors, HCI, graphic design, or related field
- Ability to develop personas, user journeys, information architecture, wireframes, visual design, and prototypes
- Experience coordinating with stakeholders, product managers, and developers to define requirements and specifications
- Master's degree in human factors, HCI, graphic design, or related field
- Experience conducting user research and usability testing across methods (moderated sessions, A/B testing, surveys)
- Ability to lead design critiques and mentor junior designers
- Strong grasp of geospatial applications or map-based UI design (ArcGIS or similar GIS platforms)
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
