Sr Product Designer - HTS APAC

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in Seoul
Remote
5-7 Years Experience
Travel
The Role
The Sr Product Designer will lead the design delivery for the Hopper Technology Solutions team in APAC, focusing on enhancing the consumer travel shopping experience. Responsibilities include conducting UX research, managing feedback from stakeholders, and utilizing data to improve product convenience and user satisfaction.
Summary Generated by Built In

About the job


The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery 


This role operates across a much broader scope than traditional design roles.


As such, we would expect someone to join us that can:


- Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience

- Generate innovative and delightful design components that help us meet our product and business goals

- Lead UX research of consumer travel shopping patterns in multiple markets

- Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region)


What would your day-to-day look like:

  • Design the best place to book travel in APAC!
  • Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers
  • Diving deep on product data to identify opportunities to improve the product through design
  • Building and maintaining an organized design portfolio for our partner for the purpose of compliance and legal reviews
  • Lead design reviews with an external partner and make strong business cases for why we should build what we want to build

An ideal candidate:

  • Has the ability to work in a start-up environment AND a traditional business environment
  • Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
  • Exhibits a detail-oriented approach to design 
  • Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
  • Takes ownership and moves quickly while exhibiting good judgment
  • Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers 
  • Has a strong focus on doing what is right for the customer and the company without ego
  • Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work
  • Has experience with consumer marketplaces, as a plus

Perks of working with us:

  • Well-funded and proven startup with large ambitions.
  • Carrot Cash travel stipend
  • Flexdesk All Access Pass & Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact

#posttoexternal

The Company
Cambridge, MA
800 Employees
On-site Workplace
Year Founded: 2007

What We Do

Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.

Why Work With Us

Hopper was founded by a small group of big thinkers who knew that big-data and smart technology could help us solve the tricky problems that travel planning poses. Today, we are 300+ developers, designers, data scientists, creatives, travel junkies — and one dog — doing just that.

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