Sr. Product Analyst

Job Posted 9 Days Ago Posted 9 Days Ago
Chicago, IL
Hybrid
77K-129K Annually
Mid level
eCommerce • Information Technology • Retail • Industrial
Zoro is an eCommerce company that’s on a mission to provide business owners everything they need to operate and thrive.
The Role
As a Sr. Product Analyst, you will analyze data to guide product strategy, design A/B tests, and present actionable insights to stakeholders.
Summary Generated by Built In

Company Summary:

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!

Position Description:
As a Sr. Product Analyst at Zoro, you will play a crucial role in shaping our digital product strategy by leveraging data-driven insights. Working closely with Digital Product Managers, you will identify opportunities, measure the impact of our initiatives, and inform strategic roadmap decisions that enhance the customer experience. You will design and analyze A/B tests, conduct pre/post and causal impact analysis, and collaborate with UX researchers to understand user behavior, happy paths, and pain points. Product Analysts gain deep domain knowledge while sharing best practices and learnings across the broader analytics community.

Duties and Responsibilities:

  • Define and track key product KPIs to measure success and identify improvement opportunities.
  • Design and analyze A/B tests and other experiments to assess product changes.
  • Conduct opportunity sizing and impact estimation to guide roadmap prioritization.
  • Perform exploratory and causal data analysis to uncover trends, pain points, and areas for optimization.
  • Develop and maintain dashboards and data marts to enable self-service insights for product teams.
  • Recommend appropriate analytical methodologies (experimentation, pre/post analysis, causal inference) to measure impact effectively.
  • Present findings and recommendations in a clear, actionable manner to cross-functional stakeholders.

Minimum Qualifications:

  • Bachelor’s degree in a relevant field or equivalent practical experience.
  • 3+ years of experience with SQL and relational databases.
  • Knowledge of web tracking technology and web analytics tools (Google Analytics, Adobe Analytics, etc.).
  • Strong knowledge of statistical methods & hypothesis testing.
  • Strong communication skills with the ability to translate data insights into business recommendations.

Preferred Qualifications:

  • Experience applying machine learning techniques (e.g., clustering, regression, decision trees) for analytical insights.
  • Proficiency in Python for data analysis, statistical modeling, or automation.
  • Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.).

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Compensation:

Below is the anticipated base pay compensation range for this position.

Illinois

$77,200$128,700 USD

Zoro Values and Inclusive Culture:  

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive. 

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


Top Skills

Adobe Analytics
Google Analytics
Looker
Power BI
Python
SQL
Tableau

What the Team is Saying

Person1
Anupama
Enrichment Analyst
“My favorite part about working at Zoro is that I have opportunities to collaborate with multiple teams. I have the freedom to leverage my peers' area of expertise to discover new and innovative long-term solutions. The unique aspect of this is with e“
Anupama
Geremy
Margaret
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The Company
HQ: Chicago, IL
620 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 14 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!

Why Work With Us

We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!

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Zoro Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Zoro, we believe in balance—so we’ve made hybrid work a win-win! Team members are asked to work on-site in our office 2 days a week.

Typical time on-site: 2 days a week
HQChicago, IL
Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!

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