Role Purpose:
Under guidance, configures client reports from standard IQVIA systems.
Principal Accountabilities:
Receives and documents requests from clients for new, custom reports using IQVIA data. Or accesses information on file regarding 'standing', contractual orders for custom or syndicated reports to be generated monthly, quarterly, yearly, etc. for IQVIA clients.
Defines the elements of the reports and validates that the client's needs match the data content instructions.
Identifies the categories, segment of products that the client would like to see in the report.
Logs receipt of incoming data in various media types from established IQVIA data suppliers.
Ensures accuracy of all work.
Answers questions from less experienced colleagues.
Perform functions as directed by the supervisor/team leader.
Follows quality processes thoroughly - checklists, standards etc.
Escalates issues to Supervisor
Perform client maintenance and segmentation function, as required.
Perform ad hoc reports and cascade/train the team with what is required.
Minimum Education, Experience, & Specialized Knowledge Required:
• Bachelor's degree in science for Pharmacy with at least 1 year of experience
• Willing to do production work and accept additional tasks like Adhoc, special project or other challenging tasks
• Ability to work in a team environment, to follow directions accurately and to work under time constraints and changing work volumes
• Strong interpersonal, written, and communication skills
• Strong customer focus, an attention to detail and excellent analytical and problem-solving skills
• Ability to work well with others cross functionally
• Proven ability to achieve goals on time
• Good analytical and problem-solving skills
• Ability to process large amounts of data to isolate issue in question.
• Demonstrate strong understanding of complex concepts and processes
Additional Requirements:
• The job requires flexibility to transition to a new project will require quick grasp on different processes from time to time.
• General knowledge of the company's products and pharmaceutical industry or field specific to a major function.
Organization Reporting and Scope:
Typically reports to: Team Lead, Production
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in science or pharmacy
- At least 1 year of relevant experience
- Willingness to perform production work and accept additional tasks, ad hoc assignments, and special projects
- Ability to work in a team environment, follow directions accurately, and work under time constraints and changing work volumes
- Strong interpersonal, written, and verbal communication skills
- Strong customer focus and attention to detail
- Analytical and problem-solving skills
- Ability to work cross-functionally
- Ability to achieve goals on time
- Ability to process large amounts of data to isolate issues
- Understanding of complex concepts and processes
- Flexibility to transition quickly between projects and processes
- General knowledge of company products and the pharmaceutical industry
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
-
Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
-
Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
-
Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.







