Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview
The Credit Analyst, Billing & Collections Specialist is responsible for assessing creditworthiness, managing customer accounts, and ensuring timely collections for Insulet. This role involves analyzing financial data, setting credit limits, mitigating risk, and working closely with customers and internal teams to resolve outstanding invoices. The specialist will also support cash flow optimization while maintaining strong customer relationships in compliance with industry regulations.
Responsibilities
The following represents the primary responsibilities of the position. Other duties may be assigned as needed
Credit Analysis & Risk Management:
- Evaluate the creditworthiness of new and existing customers through financial statement analysis, credit reports, and payment history.
- Assess credit risk and recommend credit limits, payment terms, and risk mitigation strategies.
- Monitor customer accounts and credit exposure, ensuring compliance with company policies.
- Collaborate with sales and finance teams to balance risk and business growth opportunities.
Collections & Account Management:
- Manage and execute collection strategies to reduce past-due accounts and improve cash flow.
- Proactively communicate with customers to ensure timely payments, resolve disputes, and address billing concerns.
- Work closely with internal departments (sales, customer service, and legal) to resolve payment issues and escalate accounts when necessary.
- Maintain detailed records of collection activities and follow up on outstanding balances.
Reporting & Compliance:
- Prepare and analyze aging reports, credit risk assessments, and collection performance metrics.
- Ensure adherence to company policies, industry regulations, and financial best practices.
- Identify trends in customer payment behavior and recommend process improvements.
- Support audits and compliance efforts related to credit and collections. Team development through training and mentoring of peers
Key Decision Rights
- Escalation and Audit
- Perform activities and tasks per job profile and experience.
- Escalate issues and concerns timely.
Required Leadership/Interpersonal Skills & Behaviors
- organization and attention to detail.
- Strong data entry and communication skills.
- interpersonal skills.
- Cross-functional collaboration and multicultural awareness.
- Ability to multi-task and work in a fast-paced and demanding global environment.
- Ability to perform under pressure and meet tight deadlines
Required Skills and Competencies
- Proven track record for improving process efficiencies and solving problems.
- Strong leadership skills
- Excellent communication skills both written and verbal, and internal personal skills
- Excellent analytical and problem solving skills.
- knowledge of integrated medical billing software preferred
- Very strong Analytical skills.
- Extremely attentive to detail.
- Exceptional organizational skills.
- Transition organizations and management of change
- Strong understanding of financial statements, credit risk assessment, and collection strategies.
- Proficiency in ERP and financial systems SAP and Microsoft Excel.
- Excellent negotiation, communication, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of industry regulations, compliance standards, and credit risk best practices.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent negotiation, communication, and problem-solving skills.
Education and Experience
- Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Experience: 3-5 years in credit analysis, collections, or accounts receivable, preferably in the MedTech, healthcare, or manufacturing industry a plus.
- Strong understanding of financial statements, credit risk assessment, and collection strategies.
- Proficiency in ERP and financial systems SAP and Microsoft Excel.
Additional Information
- The position is hybrid work at our Guadalajara Office.
- Minimal travel required
Insulet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insulet and has not been reviewed or approved by Insulet.
-
Healthcare Strength — Healthcare coverage is broad, including medical, dental, vision, life and disability insurance, wellness resources, and an EAP. Plan details are described as comprehensive, with PPO options and first-day eligibility noted in some cases.
-
Retirement Support — Retirement programs include a 401(k) with a company match equal to 50% of the first 6% of pay, with vesting after a year. This match is paired with other financial benefits and is characterized as a strong element of the package.
-
Equity Value & Accessibility — An ESPP with a 15% discount and a look-back enables stock purchases at 85% of the lower offering-period price. This feature is presented as a notably attractive wealth-building benefit.
Insulet Insights
Similar Jobs
.jpeg)
What We Do
Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. Founded in 2000 (NASDAQ: PODD), Insulet operates with a customer-centric focus to supply high-quality products and expand the use of insulin pump therapy. Omnipod products are now available in 20+ countries around the globe. HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that: • Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message. • Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment. • Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment. If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000. If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov
