Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.
THE OPPORTUNITY
The Senior Portfolio Manager, Compliance & Operational Excellence reports to the Senior Director of Governance, Risk, and Compliance (GRC) and serves as a senior individual contributor responsible for advancing Iron Bow's compliance and operational excellence programs.
In this role, you'll lead the execution of our internal audit program, strengthen our compliance framework, and drive continuous improvement initiatives that support business performance and audit readiness. You'll help ensure compliance with ISO 9001:2015, ISO 20000-1, CMMI for Services (Maturity Level 3), and other applicable standards while partnering across the organization to improve processes, mitigate risk, and enhance operational effectiveness.
As a member of a lean, high-impact GRC team, you'll own programs from strategy through execution—including audit planning, compliance documentation, findings management, governance reporting, and certification readiness—while influencing stakeholders across the business without direct people management.
HOW YOU'LL MAKE AN IMPACT
- Execute Iron Bow's internal audit program, ensuring compliance with ISO 9001, ISO 20000-1, CMMI, and future applicable standards.
- Identify nonconformities, validate corrective and preventive action plans, and ensure sustainable implementation of improvements.
- Prepare business stakeholders for external audits, assessments, and certifications by evaluating business processes and identifying compliance risks.
- Coordinate management review activities, including reporting, trend analysis, action tracking, and executive presentations.
- Manage audit findings and corrective actions through closure while verifying long-term effectiveness.
- Develop and enhance quality, compliance, and operational processes that improve efficiency and reduce organizational risk.
- Monitor and analyze KPIs to measure program effectiveness and identify opportunities for continuous improvement.
- Partner with business leaders to align compliance initiatives with strategic business objectives.
- Manage the ISO document library, configuration management processes, and governance repositories to ensure accurate, controlled documentation.
- Maintain compliance records, audit artifacts, knowledge articles, and governance documentation within ServiceNow, SharePoint, and other designated systems.
- Provide recommendations to senior leadership that strengthen governance, improve processes, and support organizational growth.
- Develop and deliver compliance and quality training that builds organizational awareness and accountability.
- Support compliance requirements for government RFP responses as needed.
- Advise business stakeholders on tailoring organizational processes to meet contractual, regulatory, and operational requirements.
SKILLS THAT DRIVE SUCCESS
- Bachelor's degree in Systems Engineering, Business Administration, Quality Management, or a related field.
- 10+ years of experience managing Quality Management Systems (QMS) within the IT industry, preferably supporting federal government contractors.
- Experience leading internal and external ISO audits, responding to nonconformities, and implementing corrective actions.
- Experience preparing evidence for CMMI Level 3 (or higher) appraisals.
- Strong understanding of compliance metrics, process improvement methodologies, and audit readiness.
- Demonstrated ability to identify compliance risks and implement effective mitigation strategies.
- Experience designing and implementing cross-functional business processes that support operational and regulatory requirements.
- ServiceNow
- SharePoint
- Microsoft Office Suite
- Adobe Acrobat
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication.
- Ability to influence stakeholders across all levels of the organization.
- Strong organizational and program management skills.
- Comfortable balancing strategic planning with hands-on execution.
WHAT SETS YOU APART
- ISO Lead Auditor Certification (any applicable standard)
- Certified CMMI Associate v3.0
- PMP Certification
- Lean Six Sigma experience
- Experience supporting compliance programs within federal government contracting environments
TRAVEL
- Up to 25% travel required.
WHY YOU'LL LOVE IT!
- Make a meaningful impact. Lead compliance, quality, and operational excellence initiatives that directly improve business performance, strengthen governance, and support customer success.
- Influence across the organization. Partner with leaders throughout the company to drive continuous improvement and enterprise-wide process excellence.
- Own your work. Join a lean, collaborative GRC team where you'll have end-to-end ownership of critical programs and the autonomy to make a visible impact.
- Grow with Iron Bow. As the company continues its rapid growth, you'll have opportunities to expand your influence, develop new capabilities, and help shape the future of our compliance programs.
- Help drive transformation. Join Iron Bow during an exciting period of organizational transformation as we redesign both the customer and employee experience to enable long-term success.
COMPENSATION AND BENEFIT INFORMATION
The salary range for this position is $155-170k/yr. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.
Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow’s total compensation package. An overview of our benefits is available on our careers page.
#LI-PD1 #LI_REMOTE
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.
Skills Required
- Bachelor's degree in Systems Engineering, Business Administration, Quality Management, or related field.
- 10+ years experience managing Quality Management Systems (QMS) within the IT industry.
- Experience supporting federal government contractors (preferred but referenced).
- Experience leading internal and external ISO audits, responding to nonconformities, and implementing corrective actions.
- Experience preparing evidence for CMMI Level 3 (or higher) appraisals.
- Strong understanding of compliance metrics, process improvement methodologies, and audit readiness.
- Demonstrated ability to identify compliance risks and implement effective mitigation strategies.
- Experience designing and implementing cross-functional business processes to meet operational and regulatory requirements.
- Experience with ServiceNow for governance/compliance recordkeeping.
- Experience with SharePoint for document management and governance repositories.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Proficiency with Adobe Acrobat for document control and artifacts.
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication and ability to influence stakeholders at all levels.
- Strong organizational and program management skills; ability to balance strategic planning and hands-on execution.
- Ability to prepare stakeholders for external audits, assessments, and certifications.
- Willingness to travel up to 25%.
- ISO Lead Auditor Certification (any applicable standard).
- Certified CMMI Associate v3.0.
- PMP Certification.
- Lean Six Sigma experience.
Iron Bow Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Bow Technologies and has not been reviewed or approved by Iron Bow Technologies.
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Healthcare Strength — Health coverage is characterized as comprehensive across medical, dental, and vision, alongside life and disability protection. Health insurance is also framed as a strong point, with family premiums sometimes described as reasonable.
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Leave & Time Off Breadth — Time-off offerings are positioned as flexible, supported by remote and hybrid-work programs. The overall package includes a range of leave benefits that can support work–life needs.
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Parental & Family Support — Family-related leave is portrayed as a differentiator, including parental leave and even “grandparents’ leave.” These elements broaden support beyond standard time-off programs.
Iron Bow Technologies Insights
What We Do
We deliver mission success through next-generation solutions across government, healthcare, and commercial markets. Iron Bow relies on our passionate people, long-standing partnerships, and strategic thinking to solve your most critical challenges. At Iron Bow, our people believe in a culture of transformation and that the future of technology is here to deliver our clients’ missions. When it comes to our people, we care about the customer's mission, value a culture of teamwork, and believe deeply in the power of technology to transform lives and communities. #WhatWeDoMatters Disclaimer: Your privacy and security are important to us. Iron Bow Technologies does not request payment information, personal financial information, or any form of processing fees as part of our recruitment process. Please be cautious of any requests for such information as they may be scams. Our interviews and communications are conducted through official channels only. This includes emails from verified company domains and phone calls or video conferences scheduled through our official systems. If you are ever in doubt about the legitimacy of any communication purportedly from us, please do not hesitate to contact us directly at our official contact points for verification. The only domain we use is ironbow.com
