Sr People Business Partner

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

At Carbon Health, we are seeking an experienced (Remote first) Sr. People Business Partner (PBP) to support our growing, multi-state healthcare organization. This strategic, multi-unit regional role partners closely with Operational and Clinical Directors to strengthen leadership effectiveness, support workforce planning, and enhance the employee experience. As part of the People Team, you will champion our mission, culture, and values while providing consultative support to regional, district, and clinic leaders.

In this role, you will focus on leadership coaching and development, employee engagement, performance management, workplace investigations, and operational HR processes. You will refine and support scalable People systems, ensuring consistency, compliance, and clarity in a fast-paced, evolving environment.

• A relationship-driven, highly organized HR professional with experience supporting dynamic, multi-site business operations
   

• Skilled in coaching leaders, navigating sensitive employee relations matters, and strengthening team dynamics
   

• Detail-oriented, proactive, and comfortable managing multiple priorities with accuracy and urgency
   

• A strong communicator who brings clarity, professionalism, and empathy to interactions at all levels
   

• Comfortable working independently in the field or remotely while collaborating with distributed teams
   

• Someone who thrives in fast-paced environments and builds structure where it does not yet exist
   

• Trustworthy, discreet, and committed to maintaining confidentiality and sound judgment
   

• Cultivate and champion Carbon Health’s culture across assigned regions, partnering with leaders and individual contributors
   

• Facilitate Carbon’s New Hire Orientation (NHO) on a rotating basis with Learning & Development
   

• Support the Corrective/Disciplinary Action Process by reviewing documentation, coaching leaders, and ensuring consistency and legal compliance; track and report trends
   

• Ensure accurate onboarding and offboarding processes and documentation across district and regional teams
   

• Develop and enhance systems, processes, and SOPs to streamline People operations and drive consistency
   

• Lead the administration and analysis of exit interviews, translating insights into actionable steps
   

• Respond to employee and manager inquiries regarding personnel policies, benefits, payroll deductions, and related matters
   

• Assist in developing People Team communication materials, internal practices, and protocols
   

• Lead full-cycle employee relations investigations, including intake, follow-up communication, documentation, resolution, and closure; track and analyze ER trends
   

• Conduct regular clinic visits to support employee relations, leadership partnership, and operational HR needs
   

• Travel to remote sites for meetings, trainings, investigations, and other business needs
   

• Support additional People initiatives as assigned, including benefits program management, merit review processes, personnel file audits, leadership development programs, DEIB initiatives, or workers’ compensation claims administration
   

• Perform other duties and projects as assigned
   

• High school diploma required; Bachelor’s degree preferred
   

• 6+ years of HR experience + business operations, preferably in a fast-paced multi-unit operational environment
   

• Healthcare experience strongly preferred
   

• Proficiency in Microsoft and Google Suite applications
   

• Strong organizational skills, detail orientation, and ability to set priorities independently
   

• Excellent verbal and written communication skills
   

• Ability to maintain confidentiality and handle sensitive information with professionalism
   

• Strong decision-making skills, problem-solving ability, and composure under pressure
   

• Ability to build professional relationships with employees and leaders at all levels
   

• Business operations leadership experience, with an understanding of how people, processes, and performance intersect in a multi-site or service-oriented environment
   

• Experience supporting field-based teams or multi-unit operations in a fast-paced setting
   

• Background in employee relations investigations and workplace conflict resolution
   

• Familiarity with HRIS systems, ATS platforms, and compliance workflows
   

• Prior involvement in culture, DEIB, leadership development, or performance enablement initiatives
   

• Demonstrated success driving process improvements or operational efficiencies within HR or cross-functional teams

• Live in Massachusetts or New Jersey

• A forward-thinking, transparent, collaborative, and inclusive company culture
   

• Competitive salary with full medical, dental, vision, equity, and other great benefits
   

• Flexible remote work with regular regional field travel
   

Opportunities to shape People operations and strengthen workforce engagement in a mission-driven healthcare organization

• Medical, dental & vision coverage, effective first day of employment

• Health Savings Account & Flexible Savings Account option for health care & dependent care

• Paid time off, paid sick leave

• 401k retirement savings plans

• Life & Disability Insurance

• Phone & WiFi stipends to support remote work

*Some benefits dependent on specialty and employment status

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.