- Oversee the installation, configuration, and maintenance of Pega platforms, ensuring best practices are followed and advanced features are utilized effectively.
- Design and implement system architectures that support complex business requirements while maintaining high standards of performance and security.
- Conduct advanced Pega and database tuning to ensure systems are optimized for efficiency and scalability.
- Manage Kubernetes clusters for container orchestration and deployment of Pega applications, ensuring seamless scaling and management of resources.
- Lead the CI/CD pipeline for Pega development, incorporating automated testing and deployment strategies to accelerate the release process.
- Collaborate with development teams to ensure Pega design patterns and frameworks are utilized for optimal system performance.
- Evaluating merits and risks of patches and upgrades; coordinating with appropriate staff to execute patches to deployed applications; monitoring day-to-day operational health of deployed applications
- Monitor system performance, identify bottlenecks, and apply necessary changes to application configurations or infrastructure to improve system responsiveness and throughput.
- Provide technical guidance and mentorship to junior administrators and support personnel.
- Stay abreast of the latest Pega features and updates, integrating new solutions to enhance system capabilities and performance.
- Ensure strict adherence to compliance and security standards within the Pega environment.
- Lead troubleshooting and root cause analysis for complex issues, providing long-term strategic solutions to prevent recurrence.
- Ensure that appropriate system level documentation and knowledge base documentation is created and updated as necessary.
- Conduct DR drills on a scheduled basis
- All other duties as assigned
- Bachelor's degree in computer science, Information Technology, or a related field.
- Demonstrated experience in systems administration and analysis
- 7 years of experience in Pega administration with a strong understanding of Pega PRPC architecture.
- Experience in system architecture design, performance tuning, and optimization of Pega applications.
- Proficient in database management and tuning, with experience in SQL and NoSQL databases.
- Solid experience with Kubernetes and managing Pega applications in a containerized environment.
- Demonstrated experience with CI/CD tools and processes in Pega application development.
- Excellent analytical, problem-solving, and project management skills.
- Pega Certified System Architect (PCSA) or Pega Certified Senior System Architect (PCSSA) preferred.
- Strong communication and leadership skills, with the ability to guide teams and manage complex projects.
is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
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What We Do
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
We are committed to cultivating and preserving a culture of inclusion and connectedness. We strive to continually lead with our values and beliefs that enable associates to develop their potential, bring their full self to the workplace, and engage in a world of inclusion.