Sr. Payroll Specialist

We are seeking a seasoned Senior Payroll Specialist to lead and oversee all facets of day-to-day payroll operations for our esteemed clientele. In this pivotal role, you will meticulously process payrolls for a diverse portfolio of clients, ensuring adherence to stringent bureau metrics targets and Service Level Agreements.

The Role. . .

• Execute and deliver customer payrolls, garnishments, employee maintenance, and timesheet consolidation with precision and efficiency.
• Champion excellent service delivery, upholding the highest standards of professionalism and accuracy.
• Spearhead end-to-end payroll administration, meticulously managing every aspect of the process.
• Maintain an in-depth understanding of current statutory federal and state payroll regulations, ensuring full compliance in all operations.
• Administer payrolls across designated client portfolios, guaranteeing timely and accurate payment for all employees to meet bureau targets.
• Cultivate and nurture strong customer relationships, delivering exemplary customer service aligned with bureau standards.
• Ensure timely receipt of all necessary data from clients and prompt delivery of outputs within bureau targets.
• Address customer queries via phone or email promptly, taking decisive action within established Service Level Agreements.
• Proactively identify and escalate any issues that may impede the seamless operation of client payrolls.
• Keep Client Notes updated with the latest client payroll procedures, ensuring comprehensive documentation.
• Provide expert guidance to clients on Federal and State regulations and internal policies, fostering compliance and understanding.
• Stay abreast of evolving Federal and State regulations through self-learning initiatives and participation in Fourth training sessions.
• Foster collaboration and synergies with internal departments to deliver seamless service to clients.
• Conduct thorough analysis of completed payrolls, identifying trends, inconsistencies, and potential issues, and recommending effective solutions.
• Mentorship of junior payroll specialists providing SME level guidance on various advanced topics such as reporting, GL, complex payrolls, taxes and others
• Leadership in educating team members on multiple updates and new processes as they relate to their job functions.
• Provide support to the junior specialists and escalate to management as needed

The Ideal Candidate. . .

• Proficiency in Prism software is advantageous.
• Advanced computer skills, particularly in Microsoft Office suite, with expertise in Excel.
• Minimum of 3+ years' experience processing large volume multi-state payrolls.
• Solid grasp of basic accounting principles.
• Exceptional data entry skills with a keen eye for detail and a commitment to accuracy.
• Outstanding problem-solving and analytical abilities, with a track record of resolving complex issues.
• Superior interpersonal skills, with a knack for building and maintaining strong business relationships.
• Excellent verbal and written communication skills in English.

Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…

Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, WA

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.