Sr. Payroll Specialist - Japan

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.    

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview  

As Payroll specialist in Payroll operation team, who should co-work with payroll vendors and local cross teams (HR, Finance, Legal etc.) to take responsibility of Monthly payroll operation management for Japan, and ensure the operation align with local regulations. Meanwhile this role should support JP payroll process improvement and payroll related projects base on business needs. This role is in Japan Tokyo and report to Sr. payroll manager.

What You Will Do 

Payroll Operations Management

• Oversee end-to-end payroll processing for Japan and potentially one more country in APAC
• Ensure accurate and timely payroll execution in compliance with local laws and statutory requirement
• Manage payroll cycles including monthly, quarterly, and annual filings.
• Maintain the Payroll expense and accruals in the books accurately and timely.

Compliance & Statutory Reporting

• Maintain up-to-date knowledge of Japanese labor laws, social insurance, and tax regulations.
• Manage statutory filings such as year-end adjustments (Nenmatsuchosei)
• Partner with HR to ensure completeness on maternity/sick leave, and social insurance enrollments.
• Ensure payroll tax registrations and reporting are accurate and timely.

Team Leadership & Collaboration

• Collaborate with HR, Finance, and external service providers to ensure smooth payroll operations
• Engage with the third party provider to make sure all SLAs are delivered promptly.
• Ability to manage a small team is a plus but not mandatory

System & Process Optimization

• Hands on experience with payroll systems (e.g., Workday, SAP) is a plus.
• Ability to think and automate payroll processes and integrate with HRIS and accounting systems.
• Identify risks and propose controls to mitigate payroll-related issues.

Strategic & Analytical Duties

• Provide insights and analytics on payroll and benefits data.
• Participate in strategic planning for payroll services and system upgrades.
• Lead special projects such as system implementations or policy updates.

Basic Qualifications 

• Minimum of 8 years in payroll, with hands on experience and familiarity with Payroll calculations 
• Bachelor’s degree in accounting, Finance, or related field
• Excellent communication abilities in Japanese and in English.
• Deep understanding of Japanese payroll regulations
• Strong analytical and problem-solving skills
• Proficiency in handling Workday, SAP and Microsoft Office

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/