Sr. Partner Success Manager

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Hiring Remotely in USA
Remote or Hybrid
Cloud • Security • Software
The Role

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

As a Senior Technology Partner Success Manager you will manage and expand existing technology partnerships, to focus on co-build, co-market and co-sell activities working towards the Ping strategy of expanding our market footprint. Reporting to the Director of Technology Alliances, we are looking for a partnership professional that is passionate about delivering the best partner experience. The right candidate is able to build long-lasting relationships and thrives in a rapidly changing environment.

Job Responsibilities:

  • You will manage a subset of technology partners within the Ping Technology Partner ecosystem
  • You will provide partners with the resources to develop and deliver joint integrated solutions
  • You will facilitate collaboration between Ping and our technology partners, including partner leaders, product managers, engineering, sales, and marketing
  • You will be measured on the success our partners have in this growing and emerging partner ecosystem 
  • You will own initiatives, leveraging internal and external resources to deliver updates on progress and achievements to stakeholders within and outside the organization
  • You will work with cross-functional teams to drive critical go-to-market activities
  • You will assist the technology partner team with program direction and administration

Essential Qualifications:

  • 6+ years field customer or partner success experience in the SaaS industry
  • 3+ years field customer or partner success experience in the IT security or infrastructure sector
  • Technology partner experience preferred
  • Product and technical experience preferred, but not required
  • Skills required include: prospecting skills, business planning, go-to-market strategy, problem resolution, excellent written and verbal communication skills
  • Ability to communicate effectively with both internal and external stakeholders and leaders

Salary Range: $115,000 - $145,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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The Company
HQ: Denver, CO
2,300 Employees
Year Founded: 2002

What We Do

Ping Identity delivers intelligent identity solutions for the enterprise. We enable companies to achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The PingOne Cloud Platform provides customers, workforce and partners with access to cloud, mobile, SaaS and on-premises applications across the hybrid enterprise. 60% of the Fortune 100 choose us for our identity expertise, open standards and partnerships with companies including Microsoft and Amazon. We provide flexible identity solutions that accelerate digital business initiatives, delight customers and secure the enterprise through multi-factor authentication, single sign-on, access management, intelligent API security, directory and data governance capabilities.

Why Work With Us

Identians are what make Ping an extraordinary place to work. They create our award-winning products and they’re the reason for our unique customer following.

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