Sr. Outreach Account Manager, Energy Efficiency (Field-Based)
Utility Programs and Services
Location: New Jersey (Remote – Home Office with Local Travel)
Ready to make a difference?
As a Senior Outreach Account Manager you will support commercial utility programs, working closely with the client and ICF’s implementation team to bring energy efficiency and cost savings to their customers, including multifamily and large commercial customers in the New Jersey market. The ideal candidate is a sales professional with a deep understanding of energy efficiency and energy management with a strong track record of building relationships, closing deals and excellent communication skills.
A Senior Outreach Account Manager will gain exposure to various types of energy efficiency projects and provide account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for building strategic relationships with Commercial and Multifamily stakeholders, identifying and pre-qualifying eligible projects, support program events, and act as a liaison between customer and the program.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Develop partnerships with utility customers, including property management firms, commercial real estate associations and housing authorities
- Coordinate with Implementation teams and utility account managers on prospect lists and project pipeline creation
- Identify and cultivate potential clients through proactive outreach, cold calling, and leveraging networking opportunities
- Provide regular feedback to internal teams on market trends, customer needs, and project development opportunities
- Educate potential participants on program offerings
- Drive the sales process from initial engagement through closing, ensuring a clear mutual action plan is in place at every stage
- Ability to understand and discuss complex financial matters
- Position yourself as a trusted advisor, helping customers navigate the complexities of the available utility programs and maximizing the value of existing offerings
- Develop and present customized energy efficiency solutions, showcasing how available utility offerings can address specific pain points and improve operational efficiency
- Address customers concerns and objections, with a focus on closing sales and achieving revenue goals
- Attend trade shows, conferences, and other events to promote and represent the program offerings
- Stay informed on industry news, updates, and trends
- Meet or exceed quarterly and annual sales targets, accurately forecasting sales activities and outcomes
- Maintain up-to-date records of all sales activities in the CRM, ensuring data integrity and consistency across the sales pipeline
- Develop & deliver compelling PowerPoint presentations that provide an overview on the Program(s) to senior stakeholders.
- Must have a reliable vehicle for local travel. Requirements are between 20% to 75% of the time. (reimbursement for mileage provided)
What we need you to have (minimum qualifications):
- Bachelor’s degree in Business, Environmental Science, Engineering, or a related field (candidates can substitute one year of experience for each year of education)
- 5+ years of professional experience, with a strong preference for backgrounds in utilities, energy efficiency, or commercial and industrial (C&I) sectors
- Must possess a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
- Must be based in New Jersey
What we would like you to have:
- Experience and knowledge of Commercial Energy efficiency in NJ
- Experience in the energy industry (retail gas and/or electricity, sustainability, solar, demand response, etc.)
- Experience in B2B outside sales
- Experience working in or managing a trade ally/service provider network
- Certified Energy Manager or BPI credentials
- Excellent communication, negotiation, and presentation skills
- Ability to work independently and as part of a collaborative team
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$97,699.00 - $166,088.00New Jersey Remote Office (NJ99)ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Healthcare coverage appears comprehensive, with multiple medical plan options plus dental and vision coverage. Mental-health support is also emphasized through an EAP offering therapy and coaching sessions alongside other wellbeing resources.
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Retirement Support — Retirement benefits include a 401(k) match with immediate vesting, which strengthens the long-term value of the package. An employee stock purchase plan is also described as available, adding another savings/ownership pathway.
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Parental & Family Support — Family-building benefits include fertility/surrogacy and adoption reimbursements and additional support services for parents. These programs broaden the total rewards proposition beyond base pay.
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At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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