Sr. Operations Supervisor

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

CTDI is seeking an individual who has stellar leadership capabilities to fill our open Sr Operations Supervisor position.  This operations team member will oversee their designated area and be responsible to the production as laid out by management staff.

1st Shift: 7:00AM - 3:30PM, Monday - Friday

Responsibilities:

• Supervise production and technical activity of production lines.
• Monitor departmental performance metrics to insure production requirements are met.
• Provide first level of support for any escalated issue during work shift.
• Train, motivate, and support staff in all areas of company and departmental procedures and expectations.
• Coach and council employees on performance deficiencies and document as required as well provide positive reinforcement and encouragement when performance is on target.
• Complete employee attendance and payroll requirements.
• Prepare and administer daily performance feedback and reporting as required.

Qualifications and Experience

• Proven technical aptitude
• Excellent interpersonal skills with the ability to motivate employees
• Proactive problem solving ability
• Strong organizational and follow-up skills
• Excellent analytical, written, and verbal communication skills
• The ability to manage multiple tasks
• The ability to interact with and coach team members to production goals
• Excellent attention to detail
• Good PC skills with experience in Word and Excel applications
• Ability to interact professionally with the customer in written and verbal communications
• SAP Experience
• Lean, Six sigma and continuous process improvement knowledge and experience
• Strong problem solving skills
• Availability to work a flexible schedule as needed, including planned and unplanned overtime which may include weekends.
• Create and monitor KPIs as well as exceed KPIs
• Manage inventory control processes and drive quality through the operation
• Must lift objects of various shapes, sizes and weights
• Be able to stand, sit or walk for extended periods of time
• Ability to reach above head, bend, climb, push, pull, twist, squat and kneel
• Tolerate hot or cold warehouse environments

Required Experience

• 2-5+ years leadership experience required, preferably in a high volume production environment
• Technical degree or certification preferred

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.