Sr. Operations Resilience Engineer

Reposted Yesterday
Be an Early Applicant
Kansas City, MO, USA
Hybrid
102K-132K Annually
Senior level
Fintech
We operate trading exchanges around the world.
The Role
Own and evolve operational resilience systems and automations across incident management, BCP/DR, change management, and compliance. Design end-to-end workflows, integrate systems for real-time data, lead audit/evidence collection, support regulators/auditors, mentor junior engineers, and drive continuous improvement using observability and AI-assisted workflows.
Summary Generated by Built In
Job Description:

Building trusted markets — powered by our people 

 

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  

 

We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.  

 

To support strong partnership and team connection, this role follows a four day in office work model. 

 

Location Overview 

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees 

 

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth. 

 

Role Overview

The Senior Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond building and delivering automations — it focuses on established ownership of operational resilience domains and serving as a credible, authoritative interface to regulators, auditors, and external stakeholders.

The Senior Operational Resilience Engineer independently designs and builds end-to-end automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They own meaningful components of operational resilience platforms, lead audit readiness activities within their domains, and provide mentorship and technical guidance to junior team members. They represent operational control functions directly to regulators and auditors — articulating control design, gaps, and remediation plans with confidence and authority.

Core responsibilities include:

  • Independently owning meaningful components of operational resilience platforms, systems, or delivery workstreams
  • Designing, building, and maintaining end-to-end automations with minimal guidance that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
  • Representing related operational control functions directly to regulators and auditors; supporting examinations, audits, and regulatory inquiries with confidence and authority
  • Leading evidence collection and audit readiness activities within owned domains
  • Contributing to the development and maintenance of control documentation, runbooks, and regulatory attestation packages
  • Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
  • Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
  • Identifying opportunities to improve operational practices, processes, and standards
  • Providing guidance and mentorship to more junior team members
  • Driving continuous improvement in operational metrics through instrumentation and observability

A successful Senior Operational Resilience Engineer brings expert-level knowledge in one or more regulatory and operational resiliency frameworks — such as NIST, FFIEC, SOC2, DORA, Reg SCI, CFTC System Safeguards, or PCI DSS — combined with expert-level knowledge of one or more critical operational risk control processes, including incident management, BCP/DR, or change management. This expertise is paired with strong engineering capabilities including APIs and systems integration, cloud automation, CI/CD, event-driven architecture, workflow orchestration, observability tooling, and scripting proficiency in Python, PowerShell, or equivalent.

Typical deliverables include ownership of a defined operational resilience domain (e.g., DR evidence automation, incident enrichment pipeline), regulatory and audit evidence packages for owned control areas, tailored automation solutions addressing compliance or operational risk gaps, and runbooks and standards documentation meeting regulatory and audit requirements.

The ideal candidate has: 

  • Demonstrated excellent written and verbal communication skills including a demonstrated ability to write in explanatory and procedural styles for multiple audiences, the ability to effectively lead meetings in technical settings among multiple stakeholders with varied backgrounds and viewpoints, strong troubleshooting and problem-solving skills, and the ability to work well under pressure.
  • 5+ years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.
  • Minimum Education Requirement: Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.

You'll really stand out if you have:

  • Experience with Atlassian Suite products
  • Experience responding to, documenting, and leading technical incident response
  • Experience developing AI-assisted workflows
  • Demonstrated experience engaging with regulators, auditors, or compliance teams in a technical capacity
  • Demonstrated leadership experience, especially in a technical setting

Benefits and Perks of working for Cboe Global Markets 

 

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: 

 

  •  Fair and competitive salary and incentive compensation packages with an upside for overachievement  

  • Generous paid time off, including vacation, personal days, sick days and annual community service days  

  • Health, dental and vision benefits, including access to telemedicine and mental health services  

  • 2:1 401(k) match, up to 8% match immediately upon hire  

  • Discounted Employee Stock Purchase Plan   

  • Tax Savings Accounts for health, dependent and transportation  

  • Employee referral bonus program   

  • Volunteer opportunities to help you give back to your communities   

 

Some of our associates’ favorite benefits and perks include:  

 

  • Complimentary lunch, snacks and coffee in any Cboe office  

  • Paid Tuition assistance and education opportunities  

  • Generous charitable giving company match  

  • Paid parental leave and fertility benefits   

  • On-site gyms and discounts to other fitness centers   

 

More About Cboe Global Markets 

We’re reimagining the future of the workplace by focusing on what matters most, our people.  Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.   

 

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.  

 

Learn more about life at Cboe on our website and LinkedIn. 

 

Equal Employment Opportunity 

We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.   

#LI-AB


This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.



Salary Ranges (applicable for US locations only)

At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $102,000-$132,000, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.
 


Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

Skills Required

  • 5+ years of computer science, computer networking, or computer infrastructure related experience.
  • Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or related discipline.
  • Scripting proficiency in Python, PowerShell, or equivalent.
  • Expert-level knowledge of one or more operational resiliency or regulatory frameworks (e.g., NIST, FFIEC, SOC2, DORA, Reg SCI, CFTC System Safeguards, PCI DSS).
  • Experience with incident management, business continuity/disaster recovery (BCP/DR), or change management processes.
  • Experience with APIs and systems integration, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling.
  • Excellent written and verbal communication skills; ability to produce runbooks, control documentation, and lead technical meetings.
  • Ability to represent operational control functions to regulators, auditors, and external stakeholders and lead audit readiness activities.
  • Experience with Atlassian Suite products (e.g., Jira, Confluence).
  • Experience responding to and leading technical incident response and developing AI-assisted workflows.
  • Demonstrated leadership experience and prior engagement with regulators, auditors, or compliance teams in a technical capacity.

Cboe Global Markets Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cboe Global Markets and has not been reviewed or approved by Cboe Global Markets.

  • Retirement Support Retirement support is highlighted with a notable company 401(k) match and strong retirement plan options, bolstering long-term financial security.
  • Equity Value & Accessibility Equity participation is emphasized through equity grants and an employee stock purchase plan, making ownership a meaningful part of total rewards. This structure can add upside beyond base pay.
  • Parental & Family Support Parental and family benefits include paid parental bonding leave, adoption assistance, and subsidized backup care. Family-forming resources and return-to-work supports are also noted.

Cboe Global Markets Insights

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The Company
HQ: Chicago, IL
1,700 Employees
Year Founded: 1973

What We Do

Cboe is one of the world's largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world. Cboe offers trading across a diverse range of products in multiple asset classes and geographies, including options, futures, U.S. and European equities to name a few.

Why Work With Us

We have a 50-year history and a trusted reputation. Our company has grown significantly over the last couple years. We have fun, empathetic and inclusive culture where you can do your best work and grow your career.

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