At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality.
For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.
At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.
We are looking for a Sr. Operations Manager to join our team in one of today’s most exciting technologies.
This role will be based in a field office (Cumberland County, NJ). This is a fully on-site, in office role 5 days a week when not traveling.
The Sr. Operations Manager is responsible for the end-to-end operation, maintenance, and service execution of Bloom Energy’s Solid Oxide Fuel Cell installations at customer sites. This role ensures safe, reliable, and compliant operation of the Bloom Energy Server while also owning 24/7 on-site service responsiveness, troubleshooting execution, and coordination of field service activities. The position serves as the single operational owner at site level, interfacing with customers and coordinating with Remote Monitoring, Engineering, Field Service, and Fulfillment teams to meet uptime, efficiency, SLA, and contractual commitments.
Key Responsibilities:
Site Operations Leadership
- Serve as the primary operational owner for the assigned O&M site.
- Act as the single point of contact for customer facility and operations teams.
- Lead daily O&M routines, inspections, system monitoring, and reporting.
- Ensure operational discipline, site readiness, and adherence to standard work practices.
Operations, Maintenance & Service Execution
- Accountable for prioritization, coordination, and site-level outcomes
- Oversee preventive, corrective, and predictive maintenance activities.
- Ensure timely execution of preventive maintenance schedules and efficient handling of service events and failures.
- Coordinate on-site troubleshooting, repairs, upgrades, and component replacements.
- Validate work orders, job plans, and maintenance documentation in the systems
Fleet Health & Performance Monitoring
- Monitor system KPIs including power output, efficiency, fuel usage, degradation trends, and alarms.
- Collaborate with Remote Monitoring and Engineering teams to diagnose and resolve performance deviations.
- Support advanced diagnostics and root cause analysis for recurring issues.
Safety, Quality & Compliance
- Ensure compliance with all EHS requirements, permits, and safety procedures.
- Lead safety briefings, toolbox talks, audits, and contractor safety management.
- Maintain audit readiness for regulatory, customer, and internal inspections.
- Promote a strong safety and quality culture across all site activities
Customer Communication & Stakeholder Management
- Proactively communicate planned maintenance, outages, and performance updates to customers.
- Support customer queries related to power availability, output, and operational performance.
- Represent Bloom Energy professionally at site level and build strong customer relationships.
Performance & Reliability Management
- Track site uptime, SLA compliance, response times, and key operational KPIs.
- Drive improvements in system reliability, service response, and operational efficiency.
- Analyze incident trends, conduct root cause analysis, and implement corrective and preventive action
Work Coordination & Vendor Management
- Coordinate activities with contractors, service partners, utility providers, and fuel suppliers.
- Ensure availability of spares, tools, and consumables required for uninterrupted operations.
- Monitor quality, safety, and timeliness of outsourced maintenance and service work.
Documentation & Reporting
- Maintain accurate operational logs, maintenance records, and safety documentation.
- Submit weekly and monthly site performance and service reports.
- Provide insights, lessons learned, and recommendations to regional and global leadership.
Qualifications:
- Bachelor’s degree in Engineering, Operations
- 10–15 years in plant operations, power generation, or industrial O&M with strict SLA requirements.
- Strong understanding of electromechanical, thermal, and control systems.
- Experience in site operations, vendor management, and customer interaction.
- Ability to interpret engineering drawings and system performance data
- Demonstrated experience leading managers and influencing global, matrixed teams across regions and functions
Preferred
- Experience with fuel cells, CHP, microgrids, or distributed energy systems.
- Exposure to solid-oxide or high-temperature electrochemical systems.
- Safety certifications (NEBOSH/HSE) or electrical operations certifications.
- Familiarity with SCADA systems.
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Skills Required
- Bachelor's degree in Engineering or Operations
- 10-15 years in plant operations or industrial O&M
- Strong understanding of electromechanical, thermal, and control systems
- Experience in site operations and vendor management
- Ability to interpret engineering drawings and system performance data
- Demonstrated experience leading managers
Bloom Energy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bloom Energy and has not been reviewed or approved by Bloom Energy.
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Healthcare Strength — Current job postings describe comprehensive medical, dental, and vision coverage with a large employer contribution, plus mental‑health support, fertility/family‑forming benefits, virtual physical therapy, and legal services. Company materials link to Collective Health and Kaiser, indicating established plan options.
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Equity Value & Accessibility — An Employee Stock Purchase Plan and equity awards are offered, providing accessible ownership opportunities that can enhance total compensation.
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Retirement Support — Recent postings and filings indicate a 401(k) with company match has been added, marking a clear improvement over earlier periods without matching.
Bloom Energy Insights
What We Do
Bloom Energy empowers businesses and communities to responsibly take charge of their energy. The company’s leading solid-oxide platform for distributed generation of electricity and hydrogen is changing the future of energy. Fortune 100 companies around the world turn to Bloom Energy as a trusted partner to deliver lower carbon energy today and a net-zero future. For more information, visit www.bloomenergy.com. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.
