SR Operations Manager

About Us:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Position Overview: The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location: Somerset, NJ on-site

Work Schedule: Monday–Friday, 7:00 AM to approximately 6:30 PM, with availability for all shifts as needed. 

Travel Specifics: 10%

Competitive Compensation: Attractive annual salary of $120,000-$135,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

This position is not eligible for immigration sponsorship.

Key Responsibilities:

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

Minimum Requirements:

• High school diploma and relevant work experience in lieu of an advanced degree
• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, or a warehousing environment.
• P&L experience
• High volume e-commerce experience
• Strong background in both inbound and outbound in first mile
• Critical thinking, problem solving and reasoning skills
• Ability to work effectively with diverse personalities and communication styles
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools
• Strong presentation, writing and speaking proficiency
• Strong organizational skills
• Ability to work a flexible schedule to meet the operation's needs

Preferred Qualifications:

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful
• Experience applying Lean, Six Sigma, or Kaizen principles preferred