Sr Operations Manager

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Indianapolis, IN
In-Office
Analytics • Business Intelligence • Consulting
The Role
Our client is a third-generation family-owned and operated business. They have proudly been your trusted partner for all your commercial masonry needs since 1974! Providing all their clients with a wide range of masonry products for every project. They ensure every project will have the quality masonry supplies it needs at our facility. By building our customer and supplier relationships for almost 50 years, provides a reliable resource for all your commercial masonry needs!

Their mission is simple: to work towards your complete satisfaction each and every time you do business with us.  It’s a mission instilled in our staff and embodied in our determination to help you succeed.  It’s also the reason they insist on offering you exclusive products and innovations from the masonry industry. They always try to provide the best materials at the best value. One of their core tenants has always been to treat their customers and suppliers the way they would want to be treated. 

The General Manager is the Leader of the team.  They believe their success is directly to the strength of their management team. To continue operating at their high standards, they’re seeking a general manager who’s a born leader. This person should have experience in overseeing business operations as well as human resources, finance, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency.

Objectives

  • Develop strategic plan for optimized productivity
  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
  • Adhere to company standards for excellence and quality
  • Seek out opportunities for expansion and growth by developing new business relationships
  • Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities

  • Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
  • Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
  • Maintain project timelines to ensure tasks are accomplished effectively
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
  • Report weekly/monthly/annually to the Company President Sales and financial status
  • Establish annual sales targets
  • Prepare and track annual budget
  • Build, support and develop a happy and healthy work culture

Required skills and qualifications

  • Proven success in a managerial role
  • Strong decision-making ability
  • Excellent communication, collaboration, and delegation skills
  • Proven ability to develop and achieve financial plans
  • Ability to motivate and lead employees, and hold them accountable
  • Strong working knowledge of operational procedures

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in business management or related field
  • Experience in conducting performance evaluations
  • Working knowledge of human-resources processes

Performance Measurement

  • Annual budgets prepared and reviewed monthly
  • All revenue and margin targets are met
  • All COGS and SGA expenses are managed to be on or within budget
  • Minimize turnover
  • Timely Reporting in all areas
  • Internal Control Compliance
  • Maximize Return of Company Resources
  • No OSHA or Safety violations
  • Improved Quality of life for company leadership

Benefits

  • Competitive salary
  • Health, dental, and vision insurance.
  • Paid Time Off
  • Retirement contribution

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The Company
Greensboro, , NORTH CAROLINA
279 Employees
Year Founded: 2014

What We Do

Cogent Analytics is a business management consulting firm committed to serving privately held businesses in the US. Founded in 2014, we've grown from a small team of six to a thriving organization of over 220 dedicated professionals serving Main Street businesses across 36 U.S. states.

Our mission is to improve the lives of business owners by providing honest and effective business consulting services. We believe that small to mid-sized businesses are the backbone of our economy and the lifeblood of their communities. Our people-centric approach focuses on the individuals behind the businesses and the communities they serve.

At Cogent Analytics, we're more than just a business - we're a family that acts like a business from time to time. We invest heavily in our team, fostering a culture of support, growth, and recognition. We're proud of our A+ Rating with the Better Business Bureau, client testimonials, and lifecycle relationships that are testaments to our ethical business practices.

Join us as we continue to champion the cause of the entrepreneur, helping businesses overcome challenges, achieve their full potential, and contribute to the strength and vibrancy of our communities.

At Cogent, your business is our business — let's build something together.

Website: www.cogentanalytics.com
Email: [email protected]
Phone: (336) 665-8154

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