Sr. Operations Manager

Who We Are:
WHY Brands Inc., a parent company of Munchkin and Curio Home Goods , focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY's vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation.
There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do:
Reporting directly to the Senior Director of North American DC Operations, the Senior Operations Manager is responsible for overseeing a distribution center/warehouse, transportation, and logistics for Munchkin's Canadian facility. The Senior Operations Manager will utilize continuous improvement strategies and ensure transportation and distribution policies are aligned with the Company's overall business plan and industry best practices.

• Works with senior leaders to help improve customer satisfaction, distribution performance, and customer retention
• Improves distribution operational efficiency
• Develops and implements a distribution strategy that will allow the company to keep its competitive edge through distribution and logical excellence
• Negotiates and communicates effectively with suppliers/vendors, outsourcers, programmers, and other organizations within the region on strategic and operational issues and concerns
• Evaluates and understands all components of the operation; Inbound, inventory control, order processing stages from entry to customer delivery, and product return
• Collaborates with internal departments and drive continuous process improvement
• Identifies, analyzes, and resolves a wide range of issues, providing quick and decisive solutions within the context of existing policies and identifying the need for revision or creation of policies
• Assesses warehouse management technologies to drive operation effectiveness and efficiency in the distribution centers including becoming a superuser with the WMS in place
• Directs distribution activities, administration, and execution as necessary
• Develops policies and procedures for distribution processes to ensure optimization and compliance with standards and regulations
• Drives continuous improvement in the areas of increasing productivity and avoiding cost including coordinating the correct headcount and training policies
• Coordinates growth and expansion strategies among multi-departmental levels in support of corporate growth activities
• Directs the overall safety functions of the distribution center

Supervisory Responsibilities:
Manages subordinate supervisors who supervise employees. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsibilities also include participating on day to day duties and being hands on when necessary to meet business goals.
Bring It!

• Bachelor's degree required or equivalent experience (in lieu of education) and 6-10 years of experience managing distribution/logistics centers, including supervisory experience, in a fast-paced consumer products environment
• Advanced knowledge of Warehouse Management Software (WMS) and bar code technology. Must have direct WMS implementation experience with a top ERP system (Oracle/SAP WMS modules) and/or top WMS application product (Manhattan Associates, Red Prairie). Preferred implementation lead for Catalyst, Manhattan & Associates or other WMS software
• Prior experience managing domestic and international transportation of consumer goods
• Logistics knowledge of ocean freight, small package, and customs compliance
• Experience negotiating in LTL and small package suppliers (FedEx and/or UPS)
• Candidate must possess an ability to think strategically, have strong communication skills and presentation skills, have a proven track record in delivering results (driving down distribution cost as a percentage of sales), maintain strong leadership/staff management experience, and have the ability to set clear direction while navigating through a very collaborative work environment
• Must be willing to travel if necessary

We Got You Covered!
Munchkin offers highly competitive compensation, including discretionary bonus, retirement contributions, supplemental health plans, equity, and other perks. We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin a Great Place To Work™ company. We also provide growth opportunities and work to consistently improve the quality of life for all our employees. To learn more, visit us at
www.munchkin.com .
Munchkin embraces diversity and is proud to be an equal opportunity employer.