Sr. Operations Manager

| United States | Remote
Employer Provided Salary: 92,000-122,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
By clicking Apply Now you agree to share your profile information with the hiring company.

Who are we?

Since 2004, KIND has been on a mission to create a kinder and healthier world - one snack and one act at a time. Its iconic KIND© bars - made with real, recognizable ingredients - sparked the growth of an entirely new healthy snacking category. Today, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient - whole nuts, whole grains or whole fruit - and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.

Inspired by the belief that acts of kindness can be a transformative force for good, both the KIND brand and The KIND Foundation seek to inspire kindness and empathy.

We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

What you'll do

As the Sr. Operations Manager you will be responsible to provide effective day to day management of the of contract manufacturing facilities, with emphasis on production reliability, cost performance, quality and customer service. In this role it is expected you’ll become the subject matter expert for the operational and technical aspects of their sites and identifies options for network capability and capacity needs. You will work with internal cross-functional teams and the external Contract Manufacturing teams to develop operations and supply chain tactics that will efficiently deliver product on time in a high quality and cost-effective manner. You will have accountability to deliver all business initiatives within each location.

And this is how you will do it….

  • Primary contact and relationship manager for a supplier location.
  • Manages daily operations at our external manufacturing sites including managing the relationship, measuring and tracking KPIs, and holding regular performance reviews with our key partners.
  • Align external capabilities with our projected requirements to understand and support future capacity needs.
  • Provides analysis and direction regarding feasibility, manufacturing and sourcing strategy, logistics and customer service implications, etc.
  • Monitor and evaluate KPIs and drive actions to improve performance ensuring effective service, quality and cost for customers.
  • Develop and execute a productivity pipeline for sites.
  • Manage Price Variances and forecast changes to the business.
  • Support all contractual processes/procedures to include Request for Proposal, Confidentiality Agreements, Testing Letters, and Manufacturing Contracts to lock in pricing and term.
  • Provides quantitative analysis and input to Operations decisions and strategy.
  • Contributes to financial valuation and review of projects.
  • Projects will include 3rd party start-ups, new line commissions, customer-related project launches, brand extensions, packaging changes, run-out/discontinuation schedules.

What you'll bring to KIND

  • Ability to influence, facilitate groups with diverse perspectives and bring teams to consensus / alignment.
  • Experience in leading and conducting process design and improvement projects with cross-functional teams.
  • Excellent verbal and written communication skills & ability to effectively communicate will all levels of the organization
  • A partnership and relationship-based approach in working with internal and external business partners. Always presenting a we not me attitude.
  • Excellent planning and prioritization skills with the ability to multi-task and adapt.
  • Ability to define objectives, scope and resources for projects.
  • Strong problem-solving and analytical skills.
  • Sense of urgency and can-do attitude
  • Broad understanding of business principles, practices and processes in CPG industry.

You are...

  • A natural team player
  • A relationship builder, excited by the opportunity to partner with team members cross-functionally
  • A strategic thinker and approach business initiatives with an entrepreneurial spirit
  • Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

You have...

  •  Bachelor’s Degree in Engineering, Food Science or Operations Management
  • 7-10 years of relevant experience in a CPG manufacturing or supply chain environment preferably in the food and beverage industry.
  • 3-5 years minimum of project management/leadership experience
  • Experience working with 3rd party contract manufacturers, material vendors and 3PLs
  • Self-motivated and can work autonomously
  • Ability to manage multiple projects and competing priorities
  • Highly proficient in Microsoft Office
  • Ability to travel, estimated 50%

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $92,000 to $122,500. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What KIND offers...

KIND provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

  • Competitive salary, including a target bonus and an impressive benefits package!
  • Flexible Paid Time Off.  Choose what works best for you, including summer hours
  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs
  • Your health is important! Our wellness strategy focuses on mental and physical well-being through in office programs like Drs, Nutritionists, Mindfulness, Chair Massages & others
  • Casual office dress code - feel free to wear your KIND gear
  • Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher
  • Training & tuition reimbursement program, because continuing to learn matters and we support your development
  • A dynamic, ambitious, fun and KIND work environment
  • The opportunity and responsibility to be KIND everyday


At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

Privacy Policy

KIND promises that our products will always lead with a nutrient-dense first ingredient, such as nuts, whole grains or fruit – a disruptive notion that sparked the creation of a new healthy snacking category. We aim to challenge the status quo within the food industry and empower our community to make better, informed choices about health. To view KIND's Privacy Policy in its entirety please follow this link:

To view your privacy choices please follow this link.

More Information on KIND
KIND operates in the Food industry. The company is located in New York, New York. It has 737 total employees. To see all 10 open jobs at KIND, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about KINDFind similar jobs