Sr. Operations Analyst

Posted Yesterday
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Tampa, FL, USA
In-Office
Senior level
Information Technology • Logistics
The Role
Lead development and analysis of organizational plans and KPIs to align IT resources with SOCOM mission priorities; advise senior stakeholders, oversee resource allocation, integrate IT best practices, identify operational gaps, and design sustainable process improvements.
Summary Generated by Built In

Olgoonik is an Equal Opportunity Employer

 

Overview:

The Operations Analyst Sr. is responsible for and will oversee the development and analysis of complex organizational plans and metrics designed to identify, manage, and direct critical resources. This position plays a pivotal role in shaping current mission strategies and priorities to support the SOCOM Information Environment (SIE) and broader SOCOM operations. As a senior leader, the analyst will advise on, develop, and integrate IT best practices directly into the current IT environment to drive continuous opportunities for operational improvement.


Primary Responsibilities:

  • Oversee the formulation, evaluation, and comprehensive analysis of organizational plans to ensure alignment with evolving SIE mission strategies and priorities.
  • Provide leadership in identifying, allocating, and managing human, technical, and financial resources across complex SOCOM operational initiatives.
  • Design, implement, and track high-level organizational metrics and key performance indicators (KPIs) to measure enterprise efficiency and mission success.
  • Act as a principal advisor to develop and directly integrate advanced IT industry best practices into the current IT infrastructure to optimize performance.
  • Lead the identification of operational gaps or inefficiencies within the existing environment and engineer sustainable, modern process improvements.
  • Collaborate closely with and advise senior government stakeholders and SOCOM leadership on strategic resource management and technical modernization efforts.


Supervisory Responsibilities: 

  • While this role may not have formal direct reports, the Operations Analyst Sr. provides senior-level oversight, direction, and mentorship to team members on operational planning, metrics development, and process integration techniques.

 

Education and/or Experience:

  • Bachelor’s Degree from an accredited college or university or experience in lieu of formal education.
  • Relevant professional experience, specifically the performance of operational and strategic planning functions. 
  • Extensive senior-level experience in IT environment planning or military operations support is highly preferred.


Knowledge, Skills, and Abilities:

  • Proven ability to oversee large-scale organizational plans and align technical resources with high-priority defense mission strategies.
  • Strong working knowledge of enterprise IT environments, systems architecture, and the execution of industry best practices (e.g., ITIL, ITSM).
  • Exceptional capability to architect performance metrics frameworks and translate data trends into strategic, actionable directives.
  • Confident presence with the ability to advise senior military and civilian leadership on complex technical and operational decisions.
  • Superior analytical skills required to dissect current-state enterprise operations and introduce innovative, streamlined solutions.


Certificates, Licenses, Registrations: 

  • Advanced certifications such as PMP, ITIL Expert, or Lean Six Sigma Black Belt are a plus but not required.


Security Clearance: 

  • Must be a U.S. Citizen.
  • Must be eligible for and able to obtain and maintain required security clearance/access approvals.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds. 

 

Work Environment:

General office environment. 

 

Olgoonik is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law. 


Skills Required

  • Bachelor's degree or equivalent experience
  • Experience performing operational and strategic planning functions
  • Senior-level experience in IT environment planning or military operations support
  • Working knowledge of enterprise IT environments, systems architecture, and IT best practices (e.g., ITIL, ITSM)
  • Ability to design, implement, and track organizational metrics and KPIs
  • Ability to advise senior military and civilian leadership on technical and operational decisions
  • Superior analytical skills to identify operational gaps and engineer process improvements
  • Must be a U.S. Citizen
  • Must be eligible for and able to obtain and maintain required security clearance/access approvals
  • Advanced certifications such as PMP, ITIL Expert, or Lean Six Sigma Black Belt

Olgoonik Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Olgoonik Corporation and has not been reviewed or approved by Olgoonik Corporation.

  • Fair & Transparent Compensation Pay is commonly viewed as fair for role, with structured bands in contractor roles contributing to predictable, role‑aligned compensation. This predictability supports expectations within the federal contracting niche.
  • Healthcare Strength Medical coverage spans domestic carriers with regional options and global health plans, supporting both U.S. and overseas staff. This breadth signals comprehensive access to core healthcare services.
  • Wellbeing & Lifestyle Benefits Multiple Employee Assistance Programs provide counseling and support resources, including in‑person sessions in some programs. These offerings bolster overall wellbeing alongside core medical coverage.

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The Company
HQ: Wainwright, AK
433 Employees
Year Founded: 1973

What We Do

Olgoonik is a strong family of government and commercial contracting companies specializing in construction, security, logistics, and environmental services. This Alaska Native village corporation was established to create benefits for our Alaska Native shareholders. To do so, our corporation operates globally, fueled by the belief that our operations must be of the highest quality, our employees qualified and principled, and our commitment to every client’s mission unconditional. From our roots in Alaska’s Arctic to our federal operations in South America, Europe, Asia, Africa, and the Middle East, our experienced and dependable workforce consistently delivers results through a sharp combination of innovation and practicality.

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