Sr Operations Analyst, IT PMO

Reposted 25 Days Ago
Foster City, CA
In-Office
100K-125K Annually
Senior level
Information Technology • Security • Cybersecurity
The Role
The Senior IT Operations Analyst will enhance IT operations by creating executive communications, driving insights through data, streamlining vendor management, and operationalizing processes while collaborating with global teams.
Summary Generated by Built In

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title: Senior IT Operations Analyst
Location: Foster City, CA

About the Role

We’re looking for a Senior IT Operations Analyst to partner closely with IT leadership across the US and India. You’ll play a critical role in driving operational clarity and scale: shaping executive communications, building data-driven insights, and ensuring smooth vendor and process management. This role is highly collaborative and requires someone who thrives in dynamic, global environments.

What You’ll Do
  • Enable leadership effectiveness: Create and deliver executive-level communications, meeting artifacts, and strategic updates that keep teams aligned on roadmaps, priorities, and outcomes.

  • Drive insights: Build and maintain dashboards and reporting that enable leaders to make data-driven decisions with confidence.

  • Streamline vendor management: Lead vendor onboarding, contract renewals, and performance tracking to ensure strong partnerships.

  • Operationalize processes: Define and implement scalable processes that ensure accuracy, timeliness, and consistency across global teams.

  • Act as a strategic partner: Support IT leaders with ad-hoc analysis, executive briefings, and cross-functional alignment.

  • Bridge time zones: Collaborate with teams in the US and India to strengthen communication and operational efficiency.

About You
  • 5–8 years of experience in IT operations, program management, or business analysis.

  • Skilled with Tableau, JIRA, PowerPoint, and Excel (or equivalent tools for dashboards and reporting).

  • Excellent communicator who can simplify complexity for leadership audiences.

  • Comfortable working across global teams and time zones.

  • Bachelor’s degree in IT, Business, or a related field.

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Annual Salary Guidelines: $100,000 - $125,000

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Top Skills

Excel
JIRA
PowerPoint
Tableau
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The Company
2,736 Employees
Year Founded: 1999

What We Do

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com

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