Sr. Office Operations Associate

Posted 2 Days Ago
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Cape Town, Western Cape
Entry level
Consulting
The Role
As a Sr. Office Operations Associate at Boldr, you will manage office access, support operations helpdesk, coordinate seating arrangements and vendor quotes, and ensure compliance with office policies. Your role focuses on maintaining a productive and safe workplace while enhancing team engagement and managing logistical needs.
Summary Generated by Built In

Description
A LITTLE BIT ABOUT Boldr
  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
  • We are a global team, united by our desire to connect diverse people with common values for Boldr impact. 
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
  • At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Office Operations Associate; you are responsible for being a true Boldranian! A true Boldranian is a team member who displays not just the required qualities of our 5 main values but also goes above and beyond to make sure that other Boldrananians know what’s expected of them. You represent the company in the Support Services department and your true goal is to provide support in building a safe, fun, and secure environment for each team member.

WHY DO WE WANT YOU

We are currently looking for an impact-driven individual who is passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, Authentic, Excellent, and Empathetic.

WHAT WILL YOU DO

  • Help with Boldr Office access management & control:
    • Track and provide access cards as well as notification of visitors to the office for access to the building.
  • Support the Office Operations Helpdesk/Freshdesk.
  • Help with the office seat Layout Management & coordination:
    • Managing & coordinating Office Strategic seating arrangement rotation.
    • Monitoring and reporting utilization and attendance data
    • Coordinating with building administration for meeting rooms, additional space, etc. (co-working only)
  • Coordinate and communicate transportation/food for Team Members when applicable.
  • Coordinate with the IT and PX team for onboardings and assist with sending their devices and Welcome Kit to new Team Members.
  • Request quotations from different vendors to have the best options in terms of cost and quality.
  • Coordinate with the IT and PX team to retrieve devices after an offboarding.
  • Support to maximize People Engagement in activities and regional events: 
    • Local celebrations and events. Celebrate our culture.
    • Office Anniversaries and events.
    • Decoration of the office according to the monthly festivities.
  • Make sure our Office policies are properly followed. Such as, but not limited to:
    • Boldr Office Rules
    • Business Continuity Plan
    • Emergency Response Team Onsite.
  • Ensure our office is orderly, healthy, safe, and conducive to a productive atmosphere.
    • Setting up snacks for the office.
    • Coordinate with IT and facilities departments for any issues that affect team member productivity and safety, as well as the normal office operations.
Requirements
WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr 
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • Bachelor's/College Degree in any field
  • At least 2 years of experience in business operations and project management
  • Knowledge of data analysis and reporting
  • Knowledge of cloud-based applications such as Google Apps and MS Office applications
  • Experience in using CRM and other similar applications or tools.
Benefits

Base salary + benefits.

    • Paid Time Off
    • Training & Development
    • Mental Health Support
    • Global culture environment

The Company
Long Beach, California
874 Employees
On-site Workplace
Year Founded: 2016

What We Do

Boldr builds specialized global teams through ethical outsourcing.

We believe that talent is equally distributed, but opportunity is not. We are on a mission to change that by creating opportunities for global talent. As a B-Corp certified outsourcing company, we are dedicated to delivering high quality, seamless customer experiences for our values-aligned clients, whilst empowering local team members to develop and grow. Our footprint extends to the Philippines, Mexico, South Africa, and Canada.

With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is not just good for the communities we serve in, but also good for business.

To find out more about our impact initiatives, click here: https://www.boldrimpact.com/impact/

Want to build a global team? Reach out to us: https://www.boldrimpact.com/build-a-team-with-boldr/

Ready to kick off your career? Apply here: https://apply.workable.com/boldr-1/

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