Sr. Network Operations Planning Analytics Consultant

As a Sr. NOP Analytics Consultant, you’ll lead complex analytical initiatives and develop innovative solutions that improve the efficiency, reliability, and performance of Southwest’s operational network. You’ll partner across Operations, Commercial, and Finance to deliver data-driven insights and modeling that enhance decision-making, reduce cost and complexity, and optimize resource utilization. This role plays a key part in shaping and executing operational planning and analytics projects from opportunity identification and problem framing through model design, testing, and implementation, translating operational challenges into actionable recommendations that advance strategic objectives.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Provide advanced analytical expertise to support key NOC initiatives

• Support the NOC Analytics Architect with maintenance of existing and development of new NOC Analytical Tools that support our operation

• Perform descriptive and diagnostic analysis of operational events on an ad hoc basis while simultaneously carrying out primary job functions

• Facilitate strategic discussions with Leaders and project Stakeholders

• Formulate and communicate options and solutions for highly complex problems

• Align multiple parties with conflicting and diverse viewpoints on direction for specific initiatives

• Deliver plans, business cases and presentations for specific initiatives and broader vision tailored to different audiences

• Identify overlapping work, dependencies and competing interests

• Manage progress of projects, programs, and portfolios

• Effectively manages and prioritizes multiple projects simultaneously

• Provide guidance to Peers, less experienced Business Consultants, and other Team Members to transfer knowledge and support their development

• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills, and Abilities

• Preferred: Skilled in data extraction, transformation, and analysis using SQL-based environments such as Amazon Redshift

• Preferred: Experience developing automated workflows and repeatable analytics solutions in Alteryx or similar ETL tools.

• Preferred: Proficiency in data visualization and storytelling through Tableau and Power BI, including dashboard design, data blending, and KPI reporting

• Preferred: Familiarity with programming concepts in Python or R for applied analytics and model development

• Knowledge of technology systems and related theory, practice and concepts

• Skilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software

• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Skilled in understanding and applying information to contribute to the organization's strategic plan

• Ability to understand and apply information to contribute to the organization’s strategic plan

• Ability to communicate effectively with all levels of Employees up to and including Executive levels and translate deep and complex technical concepts to Stakeholders

• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Ability to prioritize tasks to meet department objectives and goals

• Ability to drive cross departmental work and analysis

Education

• Required: High School Diploma or GED

• Preferred: Bachelor’s or Master’s degree in Operations Research, Industrial Engineering, Applied Mathematics, Statistics, Data Science, Business or a related field

Experience

• Expert level experience, expansive and far-reaching knowledge in:

  • Airline Operations

  • Analytics and reporting

  • Data collection, analysis, and presentation

  • Project Management

  • Leading / facilitating changes within operational software systems and business processes

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Ability to work extended hours and travel based on operational needs

Pay & Benefits:

Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:   

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.