The Computing Services central IT department provides services that have a strategic impact on university goals. We make service decisions based on interaction and valuable input from colleagues engaged in the education, research, and administration efforts of the university. We are a learning organization and approach successes and mistakes as a learning experience to continually cultivate a culture of intelligent risk taking. We want to hire versatile team members who are inspired and passionate about their work. Join us and be part of a team committed to excellence, innovation, diversity, team and individual growth.
CMU’s Computing Services department is searching for a Sr. Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by being responsible or deployment, configuration, maintenance and monitoring of LAN and WAN networks. Monitors network security and connectivity. Gathers information to evaluate network performance, troubleshoots network problems, identifies user needs and determines network requirements.
Your core responsibilities will include:
Deploys, configures, manages and monitors Local Area and Wide Area Networks. This includes deploying and supporting network technologies and services such as routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP and VPN. Monitors network security and connectivity.
Gathers information to evaluate network performance, identify user needs and determines network requirements.
Maintains accurate and updated documentation.
Responds to tier 3 support requests regarding network issues; troubleshoots and determines resolution for network issues
Other duties as assigned.
Flexibility, excellence, and passion are vital qualities within Computing Services. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
Qualifications:
Bachelor’s Degree in Computing Engineering or Computer Science
Strong Analytical Skills
Strong Organization and Planning Skills
Strong Problem-Solving and Reasoning Skills
3-5 Years of Network Administration Experience
3-5 Years of Network Deployment and Support Experience
3-5 Years of Network Security Administration Experience
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Certifications:
CCNP - Cisco Certified Network Professional - Cisco Systems Inc.
Requirements:
Successful background check
Are you interested in this exciting opportunity?! Apply today!
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PAJob Function
NetworkingPosition Type
Staff – RegularFull Time/Part time
Full timePay Basis
SalaryMore Information:
Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Statement of Assurance
Skills Required
- Bachelor's Degree in Computing Engineering or Computer Science
- Strong analytical skills
- Strong organization and planning skills
- Strong problem-solving and reasoning skills
- 3-5 years of network administration experience
- 3-5 years of network deployment and support experience
- 3-5 years of network security administration experience
- CCNP (Cisco Certified Network Professional)
- Successful background check
Carnegie Mellon University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnegie Mellon University and has not been reviewed or approved by Carnegie Mellon University.
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Retirement Support — Retirement support is positioned as a standout, with automatic employer contributions to a TIAA-administered plan at 8% of base salary (and 9.78% for 9‑month academic appointments), plus optional employee deferrals. Vesting after three years is clearly specified, which helps set expectations for long-term value.
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Parental & Family Support — Parental and family support is strengthened by 100% paid parental leave for six weeks and 100% paid maternity leave for 6–8 weeks (delivery-type dependent), effective July 1, 2024. Childcare support is also referenced through a Cyert Center subsidy up to $5,000 per family, alongside no-cost EAP access.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits include free Pittsburgh Regional Transit access and access to fitness classes and facilities, adding recurring non-cash value to the overall package. Pittsburgh’s relatively affordable cost of living can further increase the perceived adequacy of a given salary compared with higher-cost coastal hubs.
Carnegie Mellon University Insights
What We Do
Carnegie Mellon University founder Andrew Carnegie said: "My heart is in the work." No statement better captures the passion and drive of our people to make a real difference. At Carnegie Mellon, we're not afraid of the work. Our educational environment creates problem solvers, drivers of innovation and pioneers in technology and the arts. Employers in every field say our graduates are ready to hit the ground running the day they graduate. So, join us. Whether you're looking for a career or an education. Or both.
