Job SummaryLeads in the operation and management of network routers, switches, firewalls, load balancers and related components to be responsible for high levels of availability and security of the supported business applications with a specific focus on Cisco Phone systems implementation and support. As well as to a smaller degree; leads in the evaluation, design, implementation, upgrade and support Air Methods application infrastructure. Adheres to Air Methods policies and procedures as required to maintain regulatory and operational compliance.Essential Functions and Responsibilities include the following:• Provide support and troubleshooting of routing and switching enterprise technologies in complex networking environments. Troubleshooting includes WAN routing (BGP, EIGRP, OSPF, FHRP, multi-layer overlay networking, etc.), LAN switching (VLANs, layer 3 switching, EoMPLS, trunking, port-channeling), VoIP (WAN usage, QoS, PSTN, H.323, SIP)• Leads in the administration of security technologies such as firewalling, multi-layer VPN technologies, IPS, ACLs, and best practices adhering to regulations (HIPAA, SOX, PCI, CALEA etc.)• Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.• Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.• Manages and enforces the implementation of systems security, backup and recovery procedures.• Conducts feasibility studies, assesses impacts on existing system configurations, and performs and cost/benefit analyses to support the selection and purchase of network hardware and software.• Takes a lead role in the conception of innovative and practical network solutions leveraging extensive experience, training, creativity and best practices.• Maintains and supports systems in a 24x7, large, distributed and mission-critical environment including in-house and commercial data center(s) and for helicopter EMS bases around the U.S.• Leads projects to deploy new technologies or upgrade existing infrastructure.• Leads in the establishment and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery. • Assumes key role in enterprise disaster recovery and business continuity program including implementations, testing and event response.• Provides administration and escalated technical support for existing technologies, working with outside support services as required.• Documents systems meticulously and follows change management processes;• Researches, develops and implements best practices and standards relative to servers and other systems as assigned.• Interfaces with vendors and consultants to coordinate the delivery of products and services.• Other Duties as assigned.Additional Job Requirements• Regular scheduled attendance.• Must be available to takes after-hour calls as required and be available for non-standard work schedule to meet maintenance windows and for critical systems support when required.• Indicate the percentage of time spent traveling: 0%Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.Supervisory ResponsibilitiesThis position has no supervisory responsibilities. QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.Education & Experience• Bachelor’s degree (BS) from four-year college or university in Computer Science or related field and five to eight years’ related experience and/or training; or equivalent combination of education and experience• Graduate Study/Master’s Degree preferred• Extensive Microsoft server experience required including Windows, Exchange, SQL, SharePoint, OCS• Deep VMWare production experience required• Large scale Citrix XenApp farm experience required• EMC CLARiiON CX4/CX3 SAN management experience preferred • Data Domain, Avamar, recover point, dedup technologies experience preferredSkills• Self-motivated individual who meets deadlines and strives to exceed expectations;• Working knowledge of regulations related to HIPAA and Sarbanes-Oxley (SOX) relative to information security and assurance;• Curiosity and desire to learn, with the ability to create and maintain positive professional relationships to accomplish assigned tasks;• Excellent verbal and written communication and interpersonal skills.• Ability to manage several projects concurrently• Assess situations and supports decisions by researching, validating and organizing a variety of defined and undefined observations or issues in a fact-based detailed-oriented manner• Ability to independently diagnose complex situation into manageable parts• Participates as a specialized knowledge resource in established processesComputer Skills• Advanced with Microsoft Suite, including Word, Excel, PowerPoint and Outlook• Microsoft server background required including Windows, Exchange, SQL, SharePoint, OCS• Windows System Administration (Windows 2008/2012), • VMWare (All latest versions)• Cisco UCS • Windows Desktop build & administration• IP protocol and stack• DHCP & DNS • Active Directory administration including GPO’ sCertificates, Licenses, Registrations• MCSE certification preferred (or MCSA and/or MTA leading to MCSE)• VCAP/VCP certification preferred • CCEA or CCAA certification preferred• EMCSA certification preferredThe compensation for this position is between $92,000 to $140,000.Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum payUSD $98,625.00/Yr. Maximum PayUSD $147,900.00/Yr. BenefitsFor more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Skills Required
- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience
- Five to eight years of related experience and/or training
- Extensive Microsoft server experience, including Windows, Exchange, SQL, SharePoint, and OCS
- Deep production experience with VMware
- Large-scale Citrix XenApp farm experience
- Working knowledge of HIPAA and Sarbanes-Oxley information security and assurance requirements
- Availability for after-hours calls, nonstandard work schedules, maintenance windows, and critical systems support
- Master's or graduate degree
- EMC CLARiiON CX3/CX4 SAN management experience
- Data Domain, Avamar, RecoverPoint, and deduplication technology experience
- MCSE, MCSA, or MTA certification leading to MCSE
- VCAP or VCP certification
- CCEA or CCAA certification
- EMCSA certification
What We Do
Quality emergency care doesn’t begin in the hospital emergency room – it begins at the scene of the accident or the moment a life-threatening illness strikes. Air Methods has a talented workforce of over 4,500 team members, which includes the best in the air medical industry. We are pilots, clinicians, mechanics, air communications specialists, support teams and many more. We’re ready to answer the call because we know someone’s life is on the line. We dedicate ourselves around the clock to maintain equipment and supplies, coordinate logistics and relentlessly provide the tools and expertise that allow us to give more tomorrows. From the front lines to the phone lines, we believe our status as the industry leader – and the importance we place on our mission statement and core values – allow us to attract the highest level of talented professionals. More than 20% of our team members are U.S. veterans, active duty or in the reserves. Our comprehensive aviation, clinical and maintenance training is as robust as it is intense. And our continuous curriculum of learning and simulation-based training is unmatched in the industry. We are ready to save lives at every moment of every day, with over 300 bases of operations serving 48 states. In rural communities, that kind of reach of care is crucial. Emergency air medical transport and treatment is often the only access to lifesaving emergency care they have – providing access to millions of people who otherwise would not have been able to make it to a trauma center. We also operate eight maintenance centers of excellence throughout the nation and a national communications center. Although we call Greenwood Village, Colorado, home, we are only a call away.
