Who We Are:
At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next? #JoinTheBand
What We Are Looking For:
We are seeking a highly skilled Sr. NetSuite Developer to serve as the principal architect and technical authority for NetSuite and the integrations, automations, and AI solutions that interact with NetSuite. In this senior technical role, you will define the technical vision for NetSuite and its surrounding application landscape, establish architecture and engineering standards, pioneer transformative AI solutions, create governance frameworks aligned with financial controls, and serve as a key technical advisor to leadership.
What You'll Do:
- Define NetSuite technical vision: Establish the strategic direction and technical vision for NetSuite customization, integration, automation, and AI, using SuiteScript, Python, no/low-code solutions, and LLMs, aligning solutions across the entire organization, directly shaping enterprise business transformation.
- Create cross-platform architecture: Design sophisticated, scalable architectures for business processes that start or end in NetSuite, connecting it with surrounding applications (e.g., Workday, Snowflake, Custom Applications), and establish patterns for SuiteScript 2.x, SDF, RESTlets, NetSuite REST/SOAP web services, SuiteQL, generative AI, low-code/no-code, and developer platform implementations.
- Pioneer integration strategy: Develop integration strategies, governance models, and reference architectures, including standards for error handling, monitoring, and reconciliation, ensuring accurate, auditable data flow between NetSuite and connected systems.
- Lead AI innovation: Spearhead the exploration, evaluation, and strategic implementation of AI capabilities (e.g., OpenAI, Anthropic, Flowise, LangChain) for NetSuite-centered processes, with appropriate data-protection controls. Stay up to date on new LLMs.
- Establish engineering principles: Define standards for software engineering, architectural design, development practices, and technical governance across NetSuite and automation initiatives, including code review and the sandbox-to-production deployment process. Use GitHub for version control.
- Define quality strategy: Design quality frameworks, metrics, and continuous improvement methodologies, including regression and user acceptance testing with business stakeholders and validation against NetSuite release cycles, to ensure solution excellence at scale.
- Set data architecture patterns: Set reference architecture for extracting, modeling, and governing NetSuite data in the enterprise data warehouse on Snowflake, including security zones and data-product catalogues.
- Drive technological transformation: Lead strategic research into emerging technologies, including new LLMs and NetSuite platform capabilities, creating roadmaps for technology adoption that generate business value and innovation.
- Create governance and change control: Establish governance frameworks covering documentation, knowledge management, and change control, maintaining alignment with internal financial controls (SOX compliance), including NetSuite role design and segregation of duties.
- Architect security: Design and implement security and compliance architectures for NetSuite and connected automation solutions, including token-based and OAuth 2.0 authentication for integrations, ensuring regulatory adherence and comprehensive data protection.
What You Need:
- Education:
- Bachelor’s degree required, Master’s preferred, in Computer Science, IT, Engineering, or a related field, or equivalent senior-level technical experience.
- Experience:
- 8+ years in software engineering or automation, including 5+ years developing on NetSuite, with demonstrated technical leadership.
- Recognized expertise architecting low-code/no-code and AI-driven solutions.
- Extensive experience leading technical initiatives and transformational change across multiple teams, with a track record of delivering high-impact solutions.
- Working understanding of NetSuite financial and HR data flows (general ledger, subledgers, period close, employee records) to partner with Finance and People Services.
- Technical Skills:
- Expert SuiteScript 2.x (User Event, Map/Reduce, Scheduled, Suitelet, RESTlet), SuiteFlow, SuiteQL, and SDF.
- Mastery of JavaScript, Python, and enterprise integration architectures (REST/SOAP APIs, OAuth 2.0, event-driven and batch patterns).
- Authoritative knowledge of generative AI and LLMs and their enterprise applications.
- Expertise in analytics engineering and data modeling with Snowflake/database technologies.
- Expert knowledge of Terraform, HashiCorp Vault, and GitHub.
- Expertise in system architecture.
- Soft Skills:
- Visionary thinker who aligns technology innovation with business strategy and growth.
- Exceptional strategic thinking and problem-solving on complex, organization-wide technical challenges.
- Strong communicator who influences senior leadership and strategic partners.
- Technical leader who builds a culture of excellence and innovation, and develops technical talent.
- Manages multiple initiatives while maintaining a cohesive technology vision.
- Governance champion; sets standards in architecture, engineering, security, and solution design.
- Passionate about driving digital transformation through AI and intelligent automation.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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Skills Required
- Bachelor's degree in Computer Science, IT, Engineering, or a related field, or equivalent senior-level technical experience
- Master's degree in a related field
- 8+ years of software engineering or automation experience
- 5+ years of NetSuite development experience
- Demonstrated technical leadership experience
- Expertise architecting low-code/no-code and AI-driven solutions
- Experience leading technical initiatives and transformational change across multiple teams
- Working knowledge of NetSuite financial and HR data flows, including general ledger, subledgers, period close, and employee records
- Expert SuiteScript 2.x experience, including User Event, Map/Reduce, Scheduled, Suitelet, and RESTlet scripts
- Expertise with SuiteFlow, SuiteQL, and SDF
- Mastery of JavaScript and Python
- Experience with enterprise integration architectures, REST/SOAP APIs, OAuth 2.0, event-driven patterns, and batch patterns
- Authoritative knowledge of generative AI, LLMs, and enterprise AI applications
- Expertise in analytics engineering and data modeling with Snowflake or database technologies
- Expert knowledge of Terraform, HashiCorp Vault, and GitHub
- Expertise in system architecture
- Strong strategic thinking, problem-solving, communication, senior leadership influence, and technical talent development skills
Bandwidth Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bandwidth Inc. and has not been reviewed or approved by Bandwidth Inc..
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Healthcare Strength — Health coverage is described as company‑paid for employees and families in U.S. locations, contributing to a standout benefits package.
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Leave & Time Off Breadth — Generous PTO, protected time away through a PTO embargo, extra Mahalo Moments days, and a dedicated volunteer day emphasize meaningful time off.
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Parental & Family Support — Paid parental leave, adoption assistance, and family‑oriented offerings such as onsite early‑childhood care at the Raleigh HQ reinforce a family‑friendly approach.
Bandwidth Inc. Insights
What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen. Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
