Department:
Technical OperationsOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Maintenance Operations Planner invests in the future of Southwest’s People by scheduling the maintenance services for our fleet. This role will communicate, collaborate, and support Maintenance Control, Maintenance Stations, and Flight Dispatch. In addition, they’ll oversee and balance the workload vs. capacity expectations on Day 1 and Day 0 for Line overnight, hangar overnight, and multi-shift maintenance visits. The Senior Maintenance Operations Planner is analytical, detail-oriented and can multi-task in a dynamic environment to maintain the maintenance schedule for all aircraft.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
- Forecast, schedule, and optimize Line overnight ETOPS fleet maintenance, including daily review of dual maintenance restrictions and communications to maintenance stations
- Review daily operations exceptions and aircraft misroutes and collaborate with Flight Dispatch to make the required aircraft routing corrections
- Schedule and manage short-term critical fleet campaigns
- Manage activities applicable to Day 0 scheduled maintenance during irregular operations and flight schedule disruptions
- Communicate, collaborate, and support Maintenance Control, Maintenance Stations, and Flight Dispatch
- Audit and review daily maintenance reports ensuring all required maintenance is scheduled on or prior to the due date
- Research, authorize, and process carryovers of scheduled maintenance tasks
- Research, authorize, and communicate to MX Control aircraft manual unlock notifications
- Schedule, manage, communicate, and coordinate actions related to inactive aircraft, such as short-term/long-term parking, potable water disinfection, and requirements sensitive to inactivity
- Oversee and balance the workload vs. capacity expectations on Day 1 and Day 0 for Line overnight, hangar overnight, and multi-shift maintenance visits
- Manage, schedule, and coordinate annual potable water sampling and quarterly disinfects in accordance with EPA mandates
- Review, assess, set up, schedule, and coordinate daily short-term deferred defects, MELs, CDL’s, and Ad Hoc Tasks
- Assess, manage, and coordinate with Material Stores, AOG, and MX Control part shortages for scheduled work orders on Day 0
- May perform other job duties as directed by Employee’s Leaders
- Knowledge of transport category aircraft systems and structures
- Strong Knowledge of general functions, departments, processes, and business practices of a technical operations department in a major airline
- Skilled in Microsoft Office Suite, especially Microsoft Outlook, Word, Excel, and Explorer
- Ability to review and understand technical publications, such as task cards, engineering orders, and aircraft manuals
- Ability to manage aircraft-level projects and fleet campaigns and communicate progress
- Ability to navigate and update databases
- Strong ability to communicate effectively verbally and in writing with peer departments and maintenance stations
- Ability to utilize computerized data collection/maintenance automation system
- Ability to manage multiple priorities and make critical decisions in a rapidly changing environment
- Required: High School Diploma or GED
- Advanced level experience, seasoned and specialized knowledge in:
- FAR121 or FAR135 Airline Technical Operations, or
- 3rd party maintenance repair & overhaul, or
- Private / General Aviation technical planning and maintenance scheduling, or
- Military Technical planning and maintenance scheduling
- Preferred: Experience in Maintenix
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must be able to work weekends, shifts, and holidays as required
Pay & Benefits:
Competitive market salary from $103,750.00 per year to $115,300.00 per
year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement
Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount doesn’t guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
