Sr Microsoft Systems Engineer
Location: Washington, DC (Hybrid – 3 days onsite)
Clearance: Top Secret
Status: Exempt
Salary: $130,000 - $140,000
Responsibilities:
- Provide 24/7/365 monitoring of all infrastructure assets and respond and escalate accordingly.
- Provide oversight, remote and on-site support until the incident is resolved.
- Provide root cause and mitigation analysis post-incident within 24 hours.
- Engage third-party vendors to provide resolution management, including remote or on-site support, replacement components, etc.
- Meet or exceed Service Level Agreements.
- Provide change management control, event collation and analysis, quality assurance and regression verification, impact analysis, and documentation prior to all additions, modifications or removal activities, including any end-of-life (EOL) actions.
- Provide virtual desktop image support.
- Provide support for creating, maintaining, and troubleshooting VMware ThinApps, Microsoft.
- Remote Applications, and Microsoft APP-V applications.
- Deploy and support customer facing peripheral device infrastructure, including, but not limited to: Zero / Thin Client Management and AirWatch Mobile Device Management.
- Support/troubleshoot/update/monitor the health of the ADFS and Web Proxy servers that provide authentication for Office 365, and the ADFS server that provide authentication to enterprise applications.
- Support/troubleshoot/update/monitor the health of the Enterprise Vault infrastructure and ensure access to the archived data.
- Support/troubleshoot access issues to the Office365 infrastructure and any security or message delivery failures.
- Support/troubleshoot/update/monitor the health of the Good Enterprise Mobility service; troubleshoot any client connectivity issues and monitor.
- Support Android based mobile phones and tablets to include OS image development, troubleshooting, provisioning, upgrading, application research and deployment, security testing and software pushes.
Qualifications:
- Bachelor’s degree in IT or related field.
- 10 years’ experience designing, implementing, and troubleshooting enterprise class information technology systems.
- Strong experience implementing and troubleshooting Windows, Active Directory, Microsoft SQL, Exchange/Office 365, Certificates and smart cards, and supporting services including DNS, DHCP, OS patching including SCCM and Kace, monitoring systems including Solar Winds and certificate authorities.
- Must have a MCSE certification or be willing to obtain 365 expert level certification.
About Us
IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.
Our Benefits
- Inclusive and supportive work environment
- Competitive compensation package
- Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
- Medical, dental, vision, 401(K) with company match
- Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
- Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
- Wellness and mental health benefits
- Commuter benefits
- Flexible work options
Our Commitment to Diversity and Inclusion
We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact [email protected] or 703-575-9715.
Top Skills
What We Do
IntelliDyne is a leading government information technology firm enabling better mission performance through innovative technology solutions. We manage public sector programs that deliver higher operational efficiency and measurable value to clients. We advise, develop, and execute effective solutions in Enterprise IT Management, Analytics, Cyber Security & Information Assurance, Application Development, and Cloud Computing.
