Sr Mgr SC Systems Integration

Posted 5 Hours Ago
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Lead a team of project managers to implement, integrate, and support supply chain systems (including WMS and execution-layer technologies). Oversee complex, multi-site software deployments, upgrades, testing, and troubleshooting. Partner with operations, engineering, vendors, and leadership to prioritize initiatives, drive adoption, and improve operational performance while mentoring staff and ensuring successful project delivery.
Summary Generated by Built In

Staples is business to business. You’re what binds us together.

Our Supply Chain team keeps products, technology, and operations running seamlessly across our network. As the Senior Manager, Supply Chain Systems Integration, you will lead a team of project managers responsible for integrating, implementing, and supporting the critical systems that power our supply chain operations. This role offers the opportunity to influence business strategy, drive large-scale technology initiatives, and partner across operations, engineering, technology, and leadership teams to deliver solutions that improve efficiency, scalability, and operational performance.

What you will be doing:
  • Lead and develop teams of project managers responsible for implementing, integrating, maintaining, and optimizing supply chain systems and software solutions.
  • Partner with leadership to influence business strategy and prioritize the highest-impact initiatives that support supply chain performance.
  • Oversee complex projects from planning through execution, ensuring deliverables are completed successfully, on time, and aligned with business objectives.
  • Manage software upgrades, troubleshooting efforts, system configurations, training, and operational support activities across the supply chain environment.
  • Support multi-site rollout activities and system application changes, including Warehouse Management Systems (WMS) and execution-layer technologies.
  • Drive testing, deployment, and adoption of software enhancements across existing and new facilities.
  • Analyze operational requests, validate business needs, and coordinate configuration and setup changes.
  • Provide expertise in diagnosing and resolving issues in both production and testing environments.
  • Collaborate closely with operations, engineering, project management, technology teams, vendors, and other business partners.
  • Mentor team members and foster a culture of accountability, collaboration, innovation, and continuous improvement.
What You Bring to the Table:
  • Strong leadership capabilities with the ability to align teams around evolving business priorities.
  • Deep understanding of logistics, warehouse management, automation, robotics, and supply chain operations.
  • Excellent problem-solving skills and the ability to navigate complex technical and operational challenges.
  • Strong communication and stakeholder management skills, including experience presenting project updates to senior leadership.
  • Ability to balance strategic planning with hands-on execution in a fast-paced environment.
  • Collaborative mindset with a track record of building effective cross-functional partnerships.
What’s needed: Basic Qualifications:
  • Bachelor’s degree or equivalent combination of education or relevant work experience.
  • 9+ years of experience in supply chain systems, logistics technology, software implementation, project management, or a related field.
  • 2+ years of direct people leadership experience managing professional teams.
  • Experience leading complex system implementations, enterprise software integrations, upgrades, or multi-site deployments.
  • Experience managing projects through the full lifecycle from planning and testing through implementation and support.
Preferred Qualifications:
  • Experience supporting Warehouse Management Systems (WMS) and supply chain execution technologies.
  • Experience within distribution, fulfillment, logistics, or supply chain operations environments.
  • Experience with automation, robotics, or advanced warehouse technologies.
  • Experience managing technology vendors and external business partners.
We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
  • The opportunity to lead high-visibility initiatives that directly impact Staples supply chain operations nationwide.
  • Collaborative environment where your leadership and technical expertise will drive meaningful business outcomes.
  • Professional growth and advancement opportunities within a dynamic and evolving organization.

 

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

 

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

 

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree or equivalent combination of education or relevant work experience
  • 9+ years of experience in supply chain systems, logistics technology, software implementation, project management, or related field
  • 2+ years of direct people leadership experience managing professional teams
  • Experience leading complex system implementations, enterprise software integrations, upgrades, or multi-site deployments
  • Experience managing projects through full lifecycle from planning and testing through implementation and support
  • Experience supporting Warehouse Management Systems (WMS) and supply chain execution technologies
  • Experience within distribution, fulfillment, logistics, or supply chain operations environments
  • Experience with automation, robotics, or advanced warehouse technologies
  • Experience managing technology vendors and external business partners
  • Strong leadership, stakeholder communication, and problem-solving skills

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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