Sr Mgr, SC Plan, PMO & Proc

Posted One Month Ago
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Lead end-to-end supply chain planning, PMO, and procurement initiatives: manage cross-functional projects, systems integrations, vendor coordination, and operational readiness. Drive governance, risk management, metrics, and executive communications while coaching project teams and supporting peak/field operations.
Summary Generated by Built In

Staples is business to business. You’re what binds us together.

When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You’ll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers.

The Senior Manager, Supply Chain Planning, Project Management & Procurement is a leadership role responsible for driving complex, cross-functional initiatives that connect supply chain operations, systems integration, field execution, procurement, and strategic business priorities. This leader partners across Corporate, Field Operations, Sales, Procurement, and external vendors to deliver programs that improve operational readiness, scalability, and execution consistency.

This opportunity is ideal for a strategic operator who can move seamlessly between high-level planning and hands-on execution. You will lead project governance, coordinate enterprise initiatives, support systems and process integrations, and translate business needs into practical operating models, tools, and implementation plans.

 

 

What you will be doing:

Lead end-to-end planning and execution of complex supply chain projects, systems integrations, and operational readiness initiatives.

Partner across Supply Chain, Field Operations, Procurement, Sales, Finance, Technology, and external vendors to align scope, timelines, dependencies, and business outcomes.

Drive project governance, milestone tracking, risk management, and executive-level status communication across multiple concurrent workstreams.

Translate business requirements into scalable processes, implementation plans, and supporting tools that improve execution and visibility.

Support infrastructure, operational, and field-facing initiatives that may include network changes, equipment deployment, delivery operations, or process standardization.

Lead cross-functional planning forums and working sessions to surface dependencies, resolve issues, and maintain alignment on priorities and next steps.

Oversee vendor and procurement-related activities tied to supply chain initiatives, including contract coordination, implementation readiness, and ongoing support.

Use dashboards, reporting, and data analysis to measure progress, identify performance gaps, and support decision-making.

Provide leadership to project managers and coordinators, helping build structure, accountability, and strong execution discipline across the team.

Support peak, seasonal, and business-critical planning cycles by coordinating contingency plans, communications, and operational follow-through.

What You Bring to the Table:

A strong blend of strategic thinking and hands-on execution, with the ability to move initiatives from concept through implementation.

Experience leading complex projects in supply chain, operations, systems integration, infrastructure, or related environments.

Confidence working in a matrixed organization and influencing stakeholders without direct authority.

Strong business acumen, operational judgment, and a practical approach to solving problems in fast-moving environments.

Excellent communication skills, with the ability to tailor messages for field teams, business partners, and senior leadership.

A data-driven mindset and comfort using dashboards, project tracking tools, and reporting to manage performance and risk.

A collaborative leadership style with a focus on accountability, follow-through, and continuous improvement.

What’s needed: Basic Qualifications:

Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Project Management, or a related field, or equivalent practical experience.

10+ years of progressive experience in supply chain, operations, project management, systems implementation, or infrastructure-related roles.

Proven success leading cross-functional initiatives and driving results in a matrixed business environment.

Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities simultaneously.

Excellent written and verbal communication skills, including experience preparing updates and recommendations for senior leadership.

Proficiency with project management tools, operational dashboards, and enterprise systems used to manage execution, reporting, and visibility.

Experience supporting technical, engineering, construction, or infrastructure-related projects.

Demonstrated leadership capability, including coaching, team development, and building strong working relationships across functions.

Ability to influence decisions, navigate ambiguity, and create structure in dynamic, high-visibility environments.

Experience presenting recommendations, business cases, and operational updates to executive and senior management audiences.

Experience with financial analysis, budget oversight, and business case development.

Preferred Qualifications:

Advanced degree such as an MBA, or relevant certifications such as PMP, Lean, Six Sigma, CPIM, or CSCP.

Experience supporting large-scale distribution, fulfillment, delivery, or field operations environments.

Familiarity with procurement operations, vendor management, seasonal or peak planning, and enterprise readiness processes.

Experience with performance frameworks, supply chain metrics, or operational benchmarking tools such as WERC or similar programs.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

 

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   
 
 
About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in Supply Chain, Operations, Business, Engineering, Project Management, or related field, or equivalent practical experience.
  • 10+ years progressive experience in supply chain, operations, project management, systems implementation, or infrastructure-related roles.
  • Proven success leading cross-functional initiatives and driving results in a matrixed business environment.
  • Strong analytical, organizational, and problem-solving skills, with ability to manage multiple priorities.
  • Excellent written and verbal communication skills, including experience preparing updates and recommendations for senior leadership.
  • Proficiency with project management tools, operational dashboards, and enterprise systems used to manage execution, reporting, and visibility.
  • Experience supporting technical, engineering, construction, or infrastructure-related projects.
  • Demonstrated leadership capability, including coaching, team development, and building strong working relationships across functions.
  • Ability to influence decisions, navigate ambiguity, and create structure in dynamic, high-visibility environments.
  • Experience presenting recommendations, business cases, and operational updates to executive and senior management audiences.
  • Experience with financial analysis, budget oversight, and business case development.
  • Advanced degree such as an MBA, or relevant certifications such as PMP, Lean, Six Sigma, CPIM, or CSCP.
  • Experience supporting large-scale distribution, fulfillment, delivery, or field operations environments.
  • Familiarity with procurement operations, vendor management, seasonal or peak planning, and enterprise readiness processes.
  • Experience with performance frameworks, supply chain metrics, or operational benchmarking tools such as WERC.

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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