Sr. Mgr, Sales Training

Reposted One Month Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Healthtech • Pharmaceutical
The Role
Lead design and delivery of sales training and induction programs for therapeutic business, including classroom sessions, role-plays, field coaching, onboarding, launch excellence, digital learning solutions, and performance benchmarking. Coordinate stakeholders, logistics, budgets, and global learning alignment while measuring training impact and sustaining a coaching culture.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The incumbent will be responsible for training interventions for the Therapeutic business.

Strategic thinker with a results-oriented mind-set and a passion for driving organizational growth and performance through learning and development initiatives.

The incumbent will be responsible for effectively planning and delivering Induction program for new hires which includes preparation of modules and imparting classroom sessions on anatomy/disease/products/selling skills. Also responsible for sustaining the training programs by conducting periodic classroom sessions/role-plays during cycle meetings etc and through joint field work in consultation with the ZSMs, thereby constantly benchmarking and improving the key deliverables/productivity of the field personnel

The employee must conduct their work activities in compliance with all Abbvie internal requirements and with all applicable regulatory requirements.  Abbvie internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements and objectives.

Key Duties and Responsibilities:

Identification of training needs and design mechanisms for addressing them

  • Identify training needs in consultation with stake-holders.
  • Learning Managers planning on strategic initiatives facilitating IFT with Competencies as defined.
  • Enhance learning effectiveness by evaluating key digital tools, new approaches and techniques facilitates IFT enhancing competencies for effective customer centricity
  • Coordinate logistics such as venue, material, dates and nominations for trainings

Training Delivery

  • Induction programs as per the business requirement including the design, content preparation etc.
  • Role-plays during cycle meetings.
  • Planned training interventions (Classroom sessions) for new product introductions, cascade training programs, refreshers, role-plays during cycle meetings etc.
  • Cascading the zonal training modules on selling skills, competition and products.
  • Foster collaboration across all levels within diverse functions including business units, operations, Finance, Legal Compliance, and Global functions to implement activities related to commercial strategy and digital initiatives.
  • Oversee and optimize launch excellence processes for new products/indications
  • Collaborate with digital service providers to propose innovative solutions to business challenges.
  • Provide support on marketing excellence, enhancing digital capabilities
  • Focus on strategic initiatives facilitating IFT with Competencies as defined.
  • Supports training financial objectives by recommending budget items; controlling costs

Sustaining/ Overseeing the implementation of training interventions

  • Field coaching through joint field work in consultation with stake holders.
  • Product/ Skill write-ups.
  • Measuring the impact of training through Quiz during cycle meetings, qtrly as identified zonal needs etc.
  • Productivity benchmarking and enhancement.
  • Metrics to map the Performance / Productivity enhancements.
  • Facilitating sustaining Coaching Culture by driving Coaching Bulletins on qtrly basis.

Others

  • Lend support to the sales & marketing team in designing the VA/ LBLs etc.
  • Cultural ambassadors by Living Abbvie Values in all Ways We Work
  • Offer market insights and competitive intelligence to support strategic decisions and Business development
  • Coordinate with the global Learning team to deliver a robust onboarding and competency frameworks with necessary BUD alignment, market research and business case.

Self Learning & Development

  • Upskill self and be aligned with International Learning by participating in learning opportunities; maintaining personal networks; participating in workshops and global training programs

 

Qualifications

  • Ideal candidate should be a Science graduate/ preferably with Diploma in Training
  • 10+ years of corporate /Regional training with MNC pharma/ Premier Indian Pharma companies
  • Total Experience of 15 Years or more in Pharma organizations.
  • Age less than 47 Years.

Essential Skills and Abilities

  • Strong collaboration / interpersonal skills, team work, analytical ability
  • Excellent communication, influencing, story-telling, facilitation & presentation skills
  • Strategic landscape understanding with account & stakeholder planning, customer engagement ability
  • Negotiation Skills
  • Proficient in facilitating Coaching behaviors

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Science graduate
  • Diploma in Training
  • 10+ years corporate/regional training experience with MNC pharma or premier Indian pharma companies
  • Total experience of 15 years or more in pharma organizations
  • Age less than 47 Years
  • Strong collaboration, interpersonal skills and teamwork
  • Analytical ability
  • Excellent communication, influencing, storytelling, facilitation and presentation skills
  • Strategic landscape understanding with account and stakeholder planning
  • Customer engagement ability and negotiation skills
  • Proficient in facilitating coaching behaviors

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support — Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support — Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth — Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
56,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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