Sr Mgr Rtl SMB-Business Sales

Posted 2 Days Ago
Be an Early Applicant
Bloomington, MN, USA
In-Office
96K-168K Annually
Senior level
Information Technology • Internet of Things • Other • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Lead and coach a retail small-to-medium-business sales team to meet quota-driven targets. Set and monitor sales goals, train staff on products and selling skills, manage forecasting and reporting, drive retention and lead generation, and partner across sales channels and local community relationships to improve customer experience and performance.
Summary Generated by Built In
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You’ll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You’ll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

  • Identifying and implementing customer retention tools.

  • Developing, assigning and monitoring sales goals.

  • Leading multiple direct reports to produce high performance results.

  • Training our sales team on new products, services and selling skills.

  • Networking and researching to generate lead development.

  • Generating and analyzing sales, forecast and funnel-management reporting.

  • Maintaining knowledge of promotional elements.

  • Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.

  • Developing local community relationships.

What we’re looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Experience in a quota-based sales environment.

  • Billing and POS systems knowledge.

  • A valid driver’s license.

Even better if you have one or more of the following:

  • Three or more years of experience in retail sales or marketing.

  • Leadership experience.

  • Knowledge of the wireless industry.

  • Experience developing and coaching a high performing team.

  • Proven success in customer resolution and satisfaction.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $96,000.00 - $168,000.00.

Skills Required

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant experience
  • Experience in a quota-based sales environment
  • Billing and POS systems knowledge
  • Valid driver's license
  • Three or more years of experience in retail sales or marketing
  • Leadership experience
  • Knowledge of the wireless industry
  • Experience developing and coaching a high performing team
  • Proven success in customer resolution and satisfaction

Verizon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.

  • Fair & Transparent Compensation Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
  • Retirement Support Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.

Verizon Insights

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The Company
HQ: New York, NY
Year Founded: 2000

What We Do

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.

Why Work With Us

Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.

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