Sr Mgr Change & Business Adoption (BE, IE & IT)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Johnson & Johnson is currently recruiting for a Senior Manager, Change & Business Adoption to be based out of any J&J IM office EMEA or the US including Zug, CH, Antwerp, BE, Latina, IT, or Titusville, NJ. 

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - R-025013

Switzerland- Requisition Number: R-039850

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson Innovative Medicine is seeking a high-impact Senior Manager to lead Change & Business Adoption efforts within the Finance pillar of the global Transcend transformation program. This role is central to enabling the successful implementation of new systems, processes, and ways of working across the Finance function, while ensuring alignment with broader enterprise transformation goals. 

As a senior leader within the Transcend team, you will serve as the functional change lead for Finance and collaborate extensively across other process areas (e.g., Plan/Source, Make, Deliver, R&D, Commercial, Advanced Therapies). You will be accountable for driving end-to-end change impact assessments, shaping adoption strategies, and enabling readiness across global teams. Your work will directly influence how Finance integrates into a harmonized ERP landscape and how foundational data, roles, and processes evolve to support business agility and compliance. 

This role requires a strategic mindset, strong business acumen, and the ability to lead through complexity. You will engage with senior stakeholders, guide cross-functional teams, and ensure that change is not only implemented—but adopted, sustained, and measured. 

Key Responsibilities: 

• Own and drive the global Finance change and adoption strategy, ensuring alignment with enterprise transformation objectives and delivering measurable business outcomes and value realization objectives across the end-to-end (E2E) process landscape. 

• Own the development and validation of global change artifacts—including personas, user journeys, pain points, change impact assessments, and experience/value identification—through facilitation of workshops and stakeholder engagements across Finance and adjacent functions (e.g., Plan/Source, Make, Deliver, Commercial, R&D). 

• Drive the creation of a compelling change narrative that connects Finance transformation to business outcomes, enabling effective communication and stakeholder alignment across all levels of the organization. 

• Establish and monitor key performance indicators (KPIs) for Finance-related change and adoption activities, leveraging global frameworks and methodologies to ensure consistency, transparency, and accountability. 

• Collaborate closely with PMO, Site Enablement, and Process Design teams to develop and implement robust business readiness plans that support successful ERP platform migration and process harmonization. 

• Identify and communicate training needs tied to Finance process changes and system impacts; partner with training and communications teams to ensure targeted enablement and adoption support. 

• Coordinate across workstream leads and business adoption peers to share critical insights, track progress against adoption targets, and ensure alignment of change activities across the transformation ecosystem. 

• Challenge legacy processes and mindsets, advocating for simplification, standardization, and measurable business value through change. 

• Ensure Finance change impacts are captured, prioritized, and addressed, maintaining visibility and relevance in process design discussions and decision-making forums. 

• Build and sustain strategic partnerships with Finance leaders, functional stakeholders, and transformation teams to drive ownership, accountability, and successful outcomes on the people side of change. 

• Contribute to the strategic communications and engagement strategy, ensuring Finance-related change messaging is clear, consistent, and aligned with enterprise transformation goals. 

Qualifications: 

Education: 

• Bachelor’s degree required; advanced degree (MBA, Master’s in Finance, Organizational Change, or related field) strongly preferred. 

• Formal training or certification in Change Management (e.g., Prosci, ACMP), Project Management (e.g., PMP), or Process Excellence (e.g., Lean Six Sigma) is a strong asset. 

Experience and Skills: 

Required: 

• Minimum 10 years of progressive experience in change management, business transformation, or enterprise adoption roles, with at least 5 years of direct experience in Finance-related functions within a global, matrixed organization. 

• Proven leadership in large-scale ERP transformation programs, with hands-on experience driving change across Finance processes such as Record-to-Report, Procure-to-Pay, Financial Planning & Analysis, and Compliance & Controls. 

• Demonstrated expertise in change management methodologies and tools, including development of personas, journey maps, impact assessments, and mitigation strategies. 

• Strong understanding of Finance operations in regulated industries, preferably Pharmaceuticals, Life Sciences, or Medical Devices. 

• Experience collaborating with cross-functional teams across Supply Chain, Commercial, R&D, and IT to ensure Finance integration and readiness. 

• Exceptional communication, negotiation, and stakeholder engagement skills, with the ability to influence senior leaders and drive alignment across diverse teams. 

• Proven ability to lead through ambiguity, challenge legacy processes, and deliver measurable business outcomes in complex environments. 

• Strong analytical and problem-solving capabilities, with a track record of identifying risks, designing mitigation strategies, and enabling business value realization. 

• Experience with SAP S/4HANA or other Tier 1 ERP platforms, particularly in Finance transformation contexts. 

Preferred: 

• Exposure to one or more Supply Chain functions (e.g., Plan, Source, Make, Deliver) and/or Non functional domain (e.g. R&D, Finance, Data) 

• Familiarity with global deployment models, including regional nuances and cultural considerations in change execution. 

• Exposure to finance data structures, controls, and compliance frameworks, and their implications for business adoption. 

Other: 

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, Spanish, or Italian is helpful 

• May require up to 30% travel, domestic and/or international 

• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week