Sr Mgr, Applications

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in GW
Remote
Senior level
Healthtech • Biotech
The Role
Leads a team of clinical specialists delivering product training and customer support. Oversees customer relationships, resolves needs and escalations, assesses processes, implements service improvements, and ensures teams are prepared for product updates. Provides strategic direction to maximize customer satisfaction and achieve financial objectives while selecting, developing, and evaluating personnel.
Summary Generated by Built In

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Manage and provide direction to a team of clinical specialists, as a subject matter expert, responsible for delivering company product training and/or support to customers and employees.* Participate in the resolution of customer needs and concerns while defining and developing an ongoing customer relationship. * Ensure program(s) meets company and customer objectives. * Maintain communication with customers to ensure effectiveness of training and/or support programs. * Analyze operational processes, escalation procedures and perform needs assessments for identifying opportunities for improvements and value add to the customer. * Proactively implement strategies and respond appropriately to ongoing changes in demand. * Provides strategic leadership and direction for the delivery of clinical training and/or support to clients/customers in order to provide the highest level of service, maximize customer satisfaction and achieve financial objectives. * Reports new or recurring problems to design departments. * Ensures team is properly trained when old products are upgraded or new products are released. * Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

Varian Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Varian and has not been reviewed or approved by Varian.

  • Healthcare Strength — Health coverage is described as comprehensive with multiple U.S. medical plan options, virtual care, and targeted support programs for complex needs. Feedback suggests this breadth contributes meaningfully to overall benefits satisfaction.
  • Retirement Support — A 401(k) savings plan with company contributions and a defined vesting schedule is part of the package. Investment guidance and a brokerage window reinforce long‑term financial planning support.
  • Flexible Benefits — A global framework with Varian‑specific country overviews and site‑dependent perks indicates adaptable offerings by location. U.S. materials highlight choice among HRA/HSA designs and regional HMOs where available.

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The Company
HQ: Palo Alto, CA
10,000 Employees

What We Do

At Varian, a Siemens Healthineers company, we envision a world without fear of cancer. For more than 70 years, we have developed, built and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year. With an Intelligent Cancer Care approach, we are harnessing advanced technologies like artificial intelligence, machine learning and data analytics to enhance cancer treatment and expand access to care. Our 10,000 employees across 70 locations keep the patient and our clinical partners at the center of our thinking as we power new victories in cancer care. Because, for cancer patients everywhere, their fight is our fight.

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