Sr. Meeting Coordinator

Our Company

Unbridled puts people first, and it’s embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

Job Description

Unbridled is looking for a talented individual to provide support to Program Managers for assigned meetings and manage attendee registration. The qualified Sr. Meeting Coordinator should have excellent communication (both written and oral) and internal and external customer service skills. The individual should be self-motivated, committed, a quick learner, and a dedicated team player. Strong organizational and time management skills combined with flexibility and the ability to adjust priorities are required for success in this position. Applicants must have a full understanding of Cvent reporting and the ability to edit attendee profiles and create and send communications. Proven track record managing accurate rooming lists, managing attrition schedules, and reconciling hotel bills. 

Successful candidates will have the following: 

• Bachelor's Degree
• 2+ years experience as a Meeting Coordinator
• Excellent Computer Skills – Microsoft Office - Excel, Word, Outlook
• Detail-oriented and enjoys problem solving
• Effective, professional business communication skills – written, spoken, and presentation
• Comfort level and required professionalism to work directly with client contacts during all phases of the planning and execution of their meeting
• Superior customer service skills
• Intermediate to advance level knowledge of registration software, Cvent 
• Ability to travel to client programs and confidently represent Unbridled and our clients

What you would be doing at Unbridled: 

• Manage multiple project tasks simultaneously against strict deadlines
• Reporting
  • Manage data through formulas (eg pivot tables, Vlookups, etc)
  • Create, maintain, and analyze reports
• Collaborate with and assist Project Managers on pre-planning and logistical details
  • Expert in managing housing and attrition schedules across multiple hotels
  • Can independently oversee onsite registration desk and lead a team onsite
  • Menu and décor planning
  • Dine around sourcing
  • Transportation/manifest management
  • Other vendor sourcing 
• Mentor Meeting Coordinators 
  • Housing, registration, and attendee management
  • Effective client communication 
  • Communicate Unbridled best practices
• Program registration and housing management
  • Assist in testing and the launch of program websites utilizing registration software
  • Create and provide attendee reports for Account and Program Managers and clients
  • Crosscheck and quality control of hotel rooming lists and air manifests pre-and post-event
  • Manage housing up to 5,000 attendees
  • Manage multiple room blocks simultaneously
  • Manage attrition schedules independently 
  • Communicate directly with attendees (email, phone, in-person)
  • Lead registration meetings with clients
  • High understanding of Excel to include Vlookup, Pivot Tables, Macros
  • Manage reconciliation for registration and housing
  • Manage and reconcile registration fees and sponsorship fees
• Provide outstanding client service always, even under stress
• Proofread emails, websites, and spreadsheets on a regular basis
• Embody the Unbridled brand and culture, including: character, change, credibility, and community

Comprehensive Benefits

Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

• Salary Range: $55,000 - $60,000
• Health & Dental Insurance 
• Vision Insurance, FSA & HSA Plan Options
• Life, Short-Term & Long-Term Disability Insurance
• 401k Plan with Discretionary Company Match
• Employee Loan Program
• PTO Exchange Program
• Paid Time Off & Paid Sick Leave
• Paid Holidays
• Monthly Parking Pass
• Community Service Leave
• Professional Therapy Benefits
• Voluntary Pet Insurance
• Cell Phone Allowance

In addition to our extensive benefits package, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications. 

An Unbridled Community Takes All Kinds
We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come “Be you” with us.

Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more.

Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us [email protected].