Sr. Marketing Operations Coordinator

Posted 20 Days Ago
Be an Early Applicant
San Diego, CA
In-Office
101K-147K Annually
Mid level
Healthtech • Biotech • Pharmaceutical
The Role
The Senior Marketing Operations Coordinator will manage marketing operations systems, ensuring compliance and optimizing processes while coordinating content approvals and training stakeholders.
Summary Generated by Built In
Who We Are:

At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.

What We Do:

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)

About the Role:

The Senior Marketing Operations Coordinator plays a key role in managing marketing operations systems that support content development, promotional review, and fulfillment at Neurocrine. This position coordinates approval and delivery of print and digital content and works cross-functionally while ensuring regulatory compliance. The role requires proficiency in marketing operations platforms including Veeva Vault PromoMats, Veeva Medical, and Adobe Workfront to support system administration and process efficiency. The ideal candidate will demonstrate organizational capabilities in managing promotional material lifecycles, optimizing processes, and analyzing performance metrics. This position is responsible for maintaining system documentation, providing user training, and supporting vendor relationships to ensure effective marketing operations execution.

_

Your Contributions (include, but are not limited to):
  • Manages Veeva Vault PromoMats Veeva Medical and Adobe Workfront systems, including user provisioning, metadata configuration, workflow optimization, and Veeva media content publishing

  • Creates and maintains user guides, work instructions, and training materials

  • Coordinates with promotional materials fulfillment vendors, monitors materials ordering, and analyzes metrics to enhance operational efficiency

  • Manage and record system updates in change management system

  • Conduct and record audits for user licenses and materials (accurate expiration and publishing)

  • Evaluates review team performance metrics and proposes process improvements

  • Delivers training to stakeholders on PRC procedures and systems

  • Reviews and analyzes PRC and Vault performance metrics to identify trends and recommend enhancements

  • Organizes digital asset management systems to ensure efficient content organization and retrieval

  • Administers system access, licenses, and updates while troubleshooting user issues and documenting changes

  • Maintains Marketing Operations SharePoint sites, developing and managing site content

  • Other duties as assigned

Requirements:
  • BS/BA degree in marketing, communications, or life sciences and

    4+ years of relevant experience or equivalent experience, training, and/or certification OR

  • Master’s degree and 2+ related experience OR

  • Understanding of marketing operations within the pharmaceutical industry, including regulatory requirements and guidance related to development and use of promotional materials

  • Experience with promotional material reviews including medical, legal, and regulatory teams

  • Demonstrated broad understanding of processes, procedures, and systems used to accomplish team's work and familiarity with underlying concepts in other disciplines

  • Understanding of how the role integrates within the function and understands contribution to company business objectives

  • Excellent communication and facilitation skills to drive alignment across various stakeholder levels

  • Demonstrated proficiency with Veeva Vault (PromoMats & Medical) or related promotional review system

  • Demonstrated proficiency with Adobe Workfront or related workflow management system

  • Advanced problem-solving and analytical thinking skills to resolve complex cross-functional challenges

  • Utilizes strong project management capabilities to handle multiple concurrent initiatives and deadlines

  • Shows proven ability to build and maintain productive working relationships across functions

  • Applies strong attention to detail while maintaining broader operational perspective

  • Exhibits flexibility and adaptability in managing changing priorities in a dynamic environment

  • Demonstrates vendor management experience in pharmaceutical industry preferred

#LI-JH1

Neurocrine Biosciences is an EEO/Disability/Vets employer.

We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.

_

The annual base salary we reasonably expect to pay is $101,200.00-$146,550.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 20% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Top Skills

Adobe Workfront
Veeva Medical
Veeva Vault Promomats
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The Company
HQ: San Diego, CA
1,150 Employees
Year Founded: 1992

What We Do

Neurocrine Biosciences is a neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, Parkinson’s disease, endometriosis* and uterine fibroids* , as well as clinical programs in multiple therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science.

Review our Community Guidelines: https://bit.ly/3L8M8hx

*in collaboration with AbbVie

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