Sr. Marketing Manager, Customer Programs (Remote, United States)

Sorry, this job was removed at 01:49 a.m. (CST) on Wednesday, Oct 16, 2024
Hiring Remotely in Waltham, MA
Remote
Hybrid
135K-170K Annually
3-5 Years Experience
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role

Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Job Description
If you are a marketing professional with a passion for creating high-value executive engagements, we have the job for you! Dynatrace has a newly created position to grow our strategic customer programs and build a world-class Executive Briefing Program. In this role, you will work cross-functionally to form a Discussion Leader Bureau, curate a Content Catalog, develop an end-to-end process to ensure success, and provide direction to ensure every agenda is customized to drive meaningful peer-to-peer conversations. This role requires a results-driven professional with experience driving programs with measurable results.
What You'll Do:

  • Build and Scale an Executive Briefing Program: Design and launch a global Executive Briefing Program designed to host leaders from our most valued prospects, customers and partners.
  • Ignite Customer Engagement: Build a program that increases customer loyalty, uncovers new opportunities, and deepens executive relationships.
  • Increase Loyalty: Leverage best practices to enable our Executive Briefings to become a 'Listening Post' for Dynatrace. Through our Executive Briefings, we can garner customer insights to better understand their strategic priorities and build actionable plans for success.
  • Collaborate and Enable: Work closely with sales, marketing, and product teams to ensure executive engagement strategies are aligned with business priorities. Develop the process and operational rigor for the field and partner teams to request Executive Briefings and prioritize requests based on measured impact.
  • Measure and Share Impact: Utilize data-driven insights and metrics to measure effectiveness of Executive Briefings.
  • Feedback: Implement a feedback program to continually drive program improvements.


This role can work remotely within the United States
Qualifications
Minimum Requirements:

  • 3+ years of experience in technology marketing, customer engagement, with a proven track record for building programs, processes, and measurement strategies.
  • Bachelor's degree in marketing, Business Administration, or relevant experience.


Preferred Requirements:

  • Proficient in developing and delivering elevated executive customer engagement programs.
  • Excellent project management skills with the ability to prioritize independently.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels.
  • Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights for improving productivity.
  • "Own it" personality and ability to drive process improvement and thrive in a dynamic, fast-paced, high-growth environment.
  • Self-starter with a sense of urgency and attention to detail.
  • Ideate and implement innovative strategies to enhance program effectiveness.


This role can work remotely within the United States
Additional Information
Salary is $135K - $170K DOE, plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Why Work With Us

Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!

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Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
HQWaltham, MA
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