Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
POSITION SUMMARY
The Sr Marketing Science Analyst will support marketing analytics initiatives, focusing on enhancing marketing performance and delivering data-driven insights. The ideal candidate will have 5+ years’ experience in digital marketing analytics, with a strong background in working with multiple data platforms and an understanding of customer journey analytics. Proficiency in machine learning and experience with various digital data sources are also important for this role, which reports directly to the Director Marketing Analytics.
DESCRIPTION
Duties and Responsibilities
- Support collaboration with cross-functional teams to develop and implement data-driven strategies that optimize marketing performance and enhance customer engagement.
- Analyze and interpret marketing data from various channels to create, maintain, and enhance performance metrics and dashboards, providing actionable insights to drive marketing decisions.
- Utilize Salesforce Marketing Cloud, Full Story, Customer 360, and other digital tools to support marketing campaigns and analyze customer data, focusing on improving customer journey mapping and lifecycle management.
- Apply machine learning techniques to enhance predictive analytics and drive more personalized marketing initiatives.
- Support the ongoing development of marketing analytics capabilities by mentoring junior analysts and contributing to the growth of the analytics team.
- Performs related duties as assigned by management.
Qualifications and Education Requirements
- Bachelor's degree in data science, Economics, Business, or a quantitative field.
- 5+ years' experience in digital marketing analytics, with a focus on campaign performance, segmentation, and customer journey analysis.
- 3-5 years' analytics experience with machine learning applications in marketing and hands-on Python experience.
- 3-5 years' Mortgage/Financial Services industry experience.
- Experience with Salesforce Marketing Cloud, Full Story, and managing and analyzing social media data.
Skills, Abilities, and Knowledge
- Proficient in Microsoft (MS) Excel and MS PowerPoint for data analysis and presentation.
- Strong analytical skills with a proven ability to interpret and leverage data to drive marketing decisions.
- Strong business communication skills with an ability to present complex data in a clear and actionable manner.
- Thrives in situations of ambiguity and uncertainty by embracing change and thinking creatively.
- High attention to detail and accuracy in data analysis.
- Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
- Extensive experience with Structured Query Language (SQL) and data visualization tools such as Tableau.
Additional Information
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
#LI-MK1
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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Top Skills
What We Do
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.
© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.