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Job Function:
QualityJob Sub Function:
Business Process QualityJob Category:
Business Enablement/SupportAll Job Posting Locations:
Jacksonville, Florida, United States of AmericaJob Description:
Johnson & Johnson Vision is recruiting for a Senior Manufacturing Support Coordinator, located in Jacksonville, FL.
About Vision
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Role Summary
The Senior Manufacturing Support Coordinator will support manufacturing operations by maintaining key production metrics, monitoring back orders, supporting product flow, and partnering with cross-functional teams to resolve production and quality-related issues. This role will also support non-conformance activities, CAPA investigations, and product disposition processes in accordance with established procedures and regulatory requirements.
Key Responsibilities
- Coordinate, drive, and maintain weekly plant OPP and WIP metrics.
- Monitor department back orders and assist with expediting product to support business needs.
- Identify, investigate, and help resolve aging WIP by partnering with appropriate cross-functional teams.
- Lead department Corrective Information investigations related to non-conformance events.
- Monitor department quality events and provide non-conformance updates during daily and monthly review meetings.
- Support CAPA investigations and partner with Quality, Operations, Engineering, and other functional teams as needed.
- Coordinate product return, release, quarantine, disposition, and destruction activities in accordance with established procedures.
- Support department initiatives, special projects, and continuous improvement activities as assigned.
Qualifications
Required Qualifications
- An Associate degree, Vocational Technology Certificate, Trade School certification, military training, or equivalent experience is required.
- A minimum of six (6) years of professional business experience is required.
- Prior medical device manufacturing experience is required.
- Ability to demonstrate positive impact across multiple areas of the business is required.
- Ability to identify and describe examples of manufacturing process variation is required.
- Basic statistics experience is required.
- Understanding of compliance and regulatory requirements is required.
Preferred Qualifications
- Experience working in a regulated manufacturing environment is preferred.
- Prior leadership experience is preferred.
- Experience pulling and analyzing production data is preferred.
- Knowledge of quality systems, non-conformance processes, CAPA, and documentation practices is preferred.
Other Requirements
- Strong communication, organization, and follow-up skills are required.
- This position will be located in Jacksonville, FL and may require onsite support of manufacturing operations.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Administrative Support, Business Process Management (BPM), Business Requirements Analysis, Communication, Compliance Management, Customer Centricity, Data Reporting, Detail-Oriented, Execution Focus, Goal Attainment, Problem Solving, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Statistical Process Control (SPC), Technical WritingSkills Required
- Associate degree, Vocational Technology Certificate, Trade School certification, military training, or equivalent experience
- Minimum of six (6) years of professional business experience
- Prior medical device manufacturing experience
- Ability to demonstrate positive impact across multiple areas of the business
- Ability to identify and describe examples of manufacturing process variation
- Basic statistics experience
- Understanding of compliance and regulatory requirements
- Strong communication, organization, and follow-up skills
- Position located in Jacksonville, FL and may require onsite support of manufacturing operations
- Experience working in a regulated manufacturing environment
- Prior leadership experience
- Experience pulling and analyzing production data
- Knowledge of quality systems, non-conformance processes, CAPA, and documentation practices
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
