Sr. Manger, Workday Change Management

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. 

ERPA is a client-centered technology services firm, modernizing and maximizing customer’s investment in Workday. Our team delivers holistic solutions for customers looking to maximize their Workday investment and elevate the user experience by offering on-going application management services, Phase X and follow-on solutions, analytics, and overall optimization.

Position Summary:

We are seeking a Senior Manager with Workday Change Management Consulting experience within the higher ed and government sectors to lead clients through Workday implementation and optimization, ensuring successful adoption and maximizing ROI.

ERPA’s Workday practice is committed to continuous learning, career development, and innovation. We seek a passionate consultant who thrives in a collaborative environment and is driven to achieve impactful results. This individual contributor role will play a key part in shaping the growth of ERPA’s Workday practice, demonstrating creativity, strategic vision, and a strong drive to establish ERPA as the preferred Workday partner.

Key Responsibilities:

• Drive change management efforts encompassing pre-sales, solution design, proposal development.

• Design customized change management strategies and plans for Workday implementations, upgrades, and enhancements, ensuring seamless transitions while maximizing user acceptance.

• Lead discussions with clients, collaborating with key stakeholders to ensure alignment, commitment, and shared understanding throughout the Workday deployment process.

• Analyze the effects of transitioning to Workday, identifying specific areas that may require focused interventions or adjustments, such as configurations or processes, to optimize change management outcomes.

• Create and implement clear, consistent communication strategies to keep all stakeholders informed and engaged with Workday-related changes, ensuring the messaging resonates across all levels of the organization.

• Conduct in-depth assessments to determine the training needs of different user groups and design customized training materials, such as guides, presentations, and online courses, to meet these needs.

• Facilitate hands-on training sessions to empower users with the skills and knowledge necessary to navigate and leverage Workday effectively, boosting confidence and competence.

• Establish benchmarks and performance metrics to monitor the progress of Workday adoption and usage, offering actionable insights and recommendations to enhance user engagement and system effectiveness.

• Contribute to internal initiatives aimed at refining change management practices, improving training resources, and identifying new opportunities to strengthen the overall Workday implementation process.

Experience and Education Requirements:

• 10+ years’ experience in change management, training, and communications, including at least 5 years of Workday experience leading the development and delivery of medium and large-scale programs

• A minimum of 2 years of experience leading Workday change management programs in the higher education and/or government sectors is required.

• Knowledge of change management methodologies required. PROSCI or CCMP certification preferred

• Knowledge of Workday modules required

• Previous experience conductive evaluations to determine training needs and creating customized training materials, such as guides, presentations, and online courses

• Previous experience facilitating hands-on training sessions with Workday users

• Strong communication, customer service and collaboration skills

• Advanced knowledge of Google Workspace and Microsoft Office Suite

• Excellent organizational skills with the ability to multi-task and manage multiple projects

• Ability to travel up to 25% as needed

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.  Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.

ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.  Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!