About Us:
Unitedlex India Pvt. Ltd. (Formerly known as iRunway India Pvt Ltd) is a data and professional services company delivering outcomes for high-performing law firms and corporate legal departments in the areas of digital litigation, intellectual property, contracts, compliance, and legal operations. Founded in 2006 with a mission to push the boundaries of legal innovation, we provide solutions that enable measurable performance improvement, risk mitigation, revenue gain, cost reduction, and digital business synergy.
Location: Gurgaon
Shift Timing: 8:30AM - 5:30PM (WFO)
Role and responsibilities
Responsible for overall performance and management of the team assigned
• People management that includes responsibility of performance evaluation, training, discipline, career pathing of all team members
• Proactive communication with client, ensuring all client requirements are met and reports are submitted on time
• Set goals for team members and communicate it to the team
• Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines
• Management Reporting: - Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on time
• Actively work on skill development, engagement and retention of team members
• Responsible for upskilling and training the team members
• Provide regular feedback for performance
• Take necessary action including raising concern with stakeholders in case of performance or discipline related issues within the team
• Conduct regular 1-on-1 connects with team members
• Perform QC/QA checks for team members
• Liaison with other teams/departments
Desire Candidate Requirements
• Any graduate/Postgraduate with 3+ Yrs of experience can apply for Team Lead role and 5+ years of experience can apply for people manager or similar role with years of experience with LPO/Legal Services.
• Candidates with background of Document Review or e-Discovery or Contracts or Data Breach or Compliance are eligible to apply for this role.
• Excellent people management skills
• Passionate to drive business metrics – Productivity, Quality, and other key deliverables
• Ability to priorities between multiple complex projects/timelines
• Excellent written and Verbal communication
• High level of positive attitude with good listening skills
• Good decision-making ability
• Ability to adapt to any process changes and work on different types of projects
• Good knowledge in Excel
• Ability to priorities between multiple complex projects/timelines
• Strong attention to detail and the ability to conduct root cause analysis
• Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred
Please refer to our Privacy Policy at UnitedLex for information, https://unitedlex.com/privacy-policy/
"ISO 27001:2022 is the standard that we follow in this organization, based on this ISO document we have implemented 92 controls in UnitedLex across multiple offices and also with the help of this document we have implemented the Information Security Management System in the Organization"
Skills Required
- Any graduate or postgraduate degree
- At least 5 years of experience for a people manager or similar role
- Experience in LPO or legal services
- Background in document review, e-discovery, contracts, data breach, or compliance
- Excellent people management skills
- Ability to drive productivity, quality, and other business metrics
- Ability to prioritize multiple complex projects and timelines
- Excellent written and verbal communication skills
- Positive attitude and good listening skills
- Good decision-making ability
- Ability to adapt to process changes and work on different projects
- Good knowledge of Excel
- Strong attention to detail and root cause analysis ability
- Demonstrated experience in data breach response or incident response
What We Do
UnitedLex is the preeminent business partner for legal delivering solutions that achieve value and drive growth for corporate legal departments and law firms in the areas of litigation and investigations, intellectual property, legal operations, contracts, and incident response. Founded in 2006, we co-create solutions that mitigate risk, drive revenue, and optimize business investment—transforming the legal function into a catalyst for success. Our team of 3,000+ legal and business professionals, data analysts, technologists, and engineers supports our clients from operational centers around the world.
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